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9-1-1 Information and Facts

Metro Nashville Emergency Communications Center Fact Sheet

Basic Facts

  • Answer all 9-1-1 and non-emergency calls for Metro-Nashville Davidson County
  • Dispatch Police
  • Dispatch Fire/EMS
  • 175 budgeted positions
  • Nashville/Davidson County - 533 square miles, population 605,288 (daytime population near 1 million)

Call Statistics

  • Answered 1.5 million calls for service
  • Call taker can handle any type of call - Police, Fire, or Medical

System Descriptions

  • CAD - Motorola PremierOne CAD Client version 3.1.7 and Integrated Mapping Client
  • MDC - Motorola Premier MDC ver 5.8 used by Metro Police Department’s mobile data computers for dispatch and State and NCIC data retrieval
  • ARL - Automatic Resource Locator -Integrated with Motorola PremierOne CAD. Used ;for both Nashville Fire and Metro Police. Utilized to dispatch Police and Fire apparatus by closest geographical location according to policy.
  • VESTA - PLANT telephone system, VESTA version 2.2 Windows based software all used on all work stations