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Educate Your Staff

Your staff needs to understand your department’s strategy. Staff members who are knowledgeable about your strategic plan can make better decisions that will support your department’s vision. Some things to think about are:

  • Simply handing out a binder with your Strategic Plan and requesting your staff to read the document will not cause them to understand your plan. Think about a way to engage them that will cause them to want to invest in the plan.
  • When given the opportunity, give your staff a “cheat sheet” that covers the important points about the plan that is short and concise.

What are Metro Nashville departments/organizations doing?

If you need a quick and easy way to demonstrate to your staff where they fit within the organization and how their work contributes to the mission, goals performance of your organization, the Strategic Management Office has created a diagram to use during your conversations about where employees fit in.

On a new hires’ first day, give the person a copy of the department’s Strategic Plan, Job Description, and your thoughts about how they would contribute to the position and the department’s goals.

What are other organizations doing?

Organizations have found it to be helpful to ask each functional area to identify how they contribute to achieving the overall strategic plan ("functional area" designating whatever natural units exist in the organization-functions, geographies, business units, etc.). Armed with the strategic map, operational definitions and the overall organizational strategic performance measures, each functional area creates their own map of success and defines their own specific performance measures. The information outlined above, along with the SWOT chart, can be used to assist departments in starting their SWOT analysis.

Reference Materials:

Behn, Robert. "Multiple Performance Measures." Bob Behn's Public Management Report. Vol. 1. No.12. 2004. Web. 28 April 2015.

Behn, Robert. "Top 8 Reasons for Measuring Performance." Bob Behn's Public Management Report. Vol. 1. No.11. 2004. Web. 28 April 2015.

Lavinsky, Dave. "SWOT Analysis." Chart from "Stop SWOT'ing the Small Stuff." Forbes. 20 March 2013.

Strategic Management Office. Diagram of “Where Do I Fit In?” 28 December 2013.

Strategic Management Office. Handout: “How I Contribute To Success.” 29 December 2013.