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Procedures and Forms

Metro Nashville Government - Department of General Services - ADA Compliance Please find below a collection of procedures and forms that may be useful in ensuring compliance with Metropolitan Nashville's ADA requirements. 

Contact Us if you have any questions.


Submitting a Project for ADA Review

Quick Information

Conducting a Special Event


Common Errors and Omissions

Rules of Disproportionality ("20% Rules")

Providing Accessible Communication

"Technical Infeasibility"

Getting Help with Your ADA Needs

Contact Us to request a document in an alternative format.

Contact Us

General Services

P.O. Box 196300
Nashville, TN 37219-6300

ADA & Safety Services

730 2nd Ave South
Lindsley Hall - Fulton Campus
615-642-5819 (mobile)

wheelchair logoADA Coordinator: Jerry Hall

Relay Service

7-1-1 Relay Service allows people with hearing or speech disabilities who use text telephones or teletypewriters (TTYs) to have telephone conversations with people who do not have TTYs. Dialing 7-1-1 works whether or not the person placing the call is using a TTY since communications assistants use voice and TTY.  The confidential service is available 24 hours a day, 7 days a week, and local calls are free of charge, however long distance toll charges may apply.

Internet Protocol or IP Relay Service offers a communication alternative for people with hearing or speech disabilities who have an Internet connection. Local and long distance communications by IP Relay Service are free of charge. The service can be accessed at: Sprint IP Relay Service.