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Procedures and Forms

Metro Nashville Government - Department of General Services - ADA ComplianceThis page provides you with a collection of procedures and forms useful in ensuring your compliance with Metropolitan Nashville's ADA requirements.

Please use the items found on these pages to meet the ADA requirements as efficiently as possible, and don't hesitate to Contact Us if you have any questions.

Some of the documents and forms below are PDFs and require Adobe's Acrobat Reader software. Most computers today already have this software, but if you are unable to open the documents or forms by clicking their links below, please Click Here to choose and download an accessible version of the Reader that best matches your computer's operating system - it's fast, reliable, and free.

Submitting a Project for ADA Review

Quick Information

Conducting a Special Event


Common Errors and Omissions

Rules of Disproportionality ("20% Rules")

Providing Accessible Communication

"Technical Infeasibility"

Getting Help with Your ADA Needs

Contact Us to request a document in an alternative format. 

Contact Us

General Services

P.O. Box 196300
Nashville, TN 37219-6300
(615) 862-5050


Located at: 730 2nd Ave South
Lindsley Hall - Fulton Campus
Phone: (615) 862-8744

wheelchair logoADA Coordinator: Jerry Hall
(615) 862-8960

Relay Service

7-1-1 Relay Service allows people with hearing or speech disabilities who use text telephones or teletypewriters (TTYs) to have telephone conversations with people who do not have TTYs. Dialing 7-1-1 works whether or not the person placing the call is using a TTY since communications assistants use voice and TTY.  The confidential service is available 24 hours a day, 7 days a week, and local calls are free of charge, however long distance toll charges may apply.

Internet Protocol or IP Relay Service offers a communication alternative for people with hearing or speech disabilities who have an Internet connection. Local and long distance communications by IP Relay Service are free of charge. The service can be accessed at: Sprint IP Relay Service.