Employment Opportunity FAQ's
Who can apply?
Applications are accepted from legal residents of the United States with the exception of public safety positions (see job announcement for more information)
How do I apply?
Applications will no longer be mailed or Facsimiled and are available: Online Application- or online at our office.
What are your office hours and where are you located?
Online applications can be completed in our office – Kiosk temporarily unavailable. Refer to Information Free Public Online Access Locations.
Human Resources, Business hours: Monday thru Friday, 8:00 a.m. to 4:00 p.m. only
404 James Robertson Parkway, Suite 100, Nashville, TN 37219 Get Directions
What do you mean by "closing date"?
The closing date is the last day we will accept applications for a specific position. Applications received after that date will not be considered for the position.
How can I update my application?
You can update your permanent application at anytime, however you can not revise information on an application that has been submitted with the exception of contact information. To update contact information, edit your permanent application (i.e., name, address, phone number, etc..) and the new contact information will appear on any previously submitted application.
How can I check the status of my application?
In order to check the status of your application, Login to Application account
How do I obtain a copy of my application?
Step 1 – Job Application
Step 2 – Agency Wide Questionnaire
Step 3 – Supplemental Questionnaire
Step 4 – Confirm Application
Step 5 – Certify and Submit
There are two ways you may obtain a copy of your application during the application process step procedures:
- At the end of each step 1, 2, 3, and 4, take the opportunity to print a copy of your application step before you press “Save & Proceed.”
- Upon completing Step 4 (Confirm Application), we advise you print a copy of your application before you press “Confirm & Send Your Application”. Once you press “Confirm & Send Your Application”, you will not have an opportunity to retrieve a copy of your submitted application.
I forgot my user name or password. How do I log into my application account?
Email me my password
What is the basic hiring process?
Our staff reviews applications and either schedules an exam or evaluates candidates against the minimum qualifications. After testing or review, we then refer the top candidates to the department for interviews as needed. If a selection is made, the placement officer usually makes the official job offer to the candidate chosen. We then notify candidates not chosen that the position has closed.
Applicants who meet the qualification requirements for the position are placed on an eligible list. The eligible list is effective for at least 6 months.
Before being hired, the person selected must pass a background screening check, (some positions also require pre-employment drug test); public safety positions require extensive background check and health physical.
What happens if there are technical difficulties with the online application system?
During regular business hours (Monday thru Friday, 8:00 a.m. to 4:00 p.m. CST): Telephone (615) 862-6640 and we will assist you with the online application process.
Call (615) 862-6640 and leave a voice mail message that includes:
- your full name
- last four digits of your social security number
- your telephone number
- the title of the position you are applying for
- a brief description of the difficulties you are encountering.