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Public Works

Services Index & Contact Information

ADA Information

615-862-8635
Rick Kirkpatrick
720 South Fifth Street
TTY: 615-862-6747

Alley Maintenance

615-862-875
Online maintenance schedule and interactive map
If debris is blocking the alleyway or if there are potholes or other obstructions in the alley

Blind Intersections

615-862-8750
Reporting of intersection obstruction or site distance problems

Customer Service Desk and Information

615-862-8750
Online Service Request
Requests for service and information

Composting Questions

615-880-1000
Composting information
The Bordeaux Mulching Facility
1400 County Hospital Road
Disposal of wood waste, mulch and compost purchasing

Convenience Centers

General Information
615-880-1000
Convenience centers information

Dead Animal Removal

615-880-1000

Debris Cleanup

615-862-8750

Graffiti

615-880-2444
Graffiti information
Call the Graffiti Hotline to report graffiti or to request graffiti removal or use our online service request form to report graffiti

Grass Cutting (on public right-of-ways)

615-862-8750
If grass in the public right-of-way is causing a problem and obstructing site distance. Otherwise, grass is cut on a regularly scheduled basis, check schedules.

Guard Rails

615-862-8750
Guardrail repair, guardrail requests

Illegal Trash Dumping (on public right-of-ways)

615-862-8750

Littering from Vehicles

615-862-8418
Report Litterbugs

Parking Meter Repairs and Bags

615-880-2455

Parking Locations, Rates, and Service

615-862-8750
Parking information

Permits - Encroachment, Excavation, Lane Closure, Sidewalk Cafe

615-862-8782

Permits - Row/ Easement Abandonment, Street/ Alley Closure

615-862-8781

Pothole Patching and Repair

615-862-8750

Public Relations Office / Publications Request

615-880-2439
Media inquiries / requests for publications / requests for presentations

Road Repair

615-862-8750

Recycling, Drop-off Sites

615-880-1000

Recycling, Information and Education

615-880-1000

Refuse Collection

615-880-1000
If refuse was not collected at regularly scheduled times or for information concerning holiday pick up

Shoulder Maintenance (public right-of-way)

615-862-8750
To repair potholes or remove excessive gravel on the public right-of-way shoulders

Solid Waste Licensing

615-880-1000

Street Closures

615-862-8782
Road Closures Information

Street Name Signs and Regulatory signs (stop signs, yield signs, etc.)

615-862-8750
Request maintenance, repair, or new installation of street name signs and regulatory signs on Metro streets and roads

Street Lights

615-862-8750
If you see a street light that's out, flickering, or on all day, please notify Public Works so we can repair it and help keep your neighborhood safe. Before reporting, please check the small metal tag on the pole and copy down the numbers, if possible, to help repair crews identify the light in question. Also, be sure to give the nearest address or any nearby businesses, landmarks, or any other information that might be helpful in locating the problem. Report street light problems

Street Names and Street Renaming

615-862-8781

Title VI Coordinator

615-862-8753
Yvonne Foote
750 South 5th Street

Traffic Signals

615-862-8750

Twenty-four Hour Emergency Damage (EOC)

615-862-8530