Records Management

Records Storage and Retrieval

In 1991 the Metro Records Center was dedicated to provide departments with secure, orderly, cost efficient storage and retrieval for their inactive records. Due to the need for additional space and to facilitate all the functions of records management, the division of Metro Records Management received approximately 30,000 square feet of the newly renovated Metro Southeast complex in 2006. This area is equipped with sprinklers, fire and security detection systems, along with temperature control for a stable environment.

Using software developed for commercial records operations, key descriptive and activity information is available from the point of departmental transfer to the final disposition of the stored records. Barcode technology is an essential component of the system with each individual shelf location, container and requested file being labeled with unique barcode identification.

Custody and access to records transferred to Metro Records Management remain within the department's authority. Therefore, records stored with Metro Records Management are not accessible directly by the public. Members of the public who wish to obtain access to government records should feel free to contact Metro Records Management for guidance to identify the departmental custodian of any records that are needed.

Essential guidelines and forms for using storage and retrieval services may be accessed directly from this list:

FAQ
Storage and Retrieval Guidelines
Requesting Barcodes and Storage Boxes
Preparing Records for Storage
Records Transfer Process (including necessary forms)
Requesting Records (including necessary forms)