Nashville > Services > Frequently Asked Question Center

Become a Police Officer Is the Police Department hiring?

YES!! The Metro Police Department has recently instituted a "progressive hiring" stance. This allows us to hire the very best candidates to join our department and bring them on board very quickly prior to having established a definitive start date for the next recruit class. These employees are paid as Police Officer Trainees, but work in a civilian administrative capacity until enough people are hired to start the next recruit class. They will get a jump start on the knowledge necessary to become a great police officer and will also have a chance to get acclimated to the departments many components.

Finance - Minority And Women Business Assistance (BAO) Does Metro have a Minority Business Program?

Metro has the Procurement Non-Discrimination Program which is a race neutral program designed to assist minority and women owned businesses. Learn more about the Procurement Non-discrimination Program. Metro also administers an incentive-based small business program. Learn more about Metro's Small Business Program.

Police Department How do I submit a report to the Tennessee Department of Safety on an accident which has happened on private property?

As set forth under the provisions of 55-12-104, T.C.A., you must file, or have filed in your behalf, a personal accident report with the Department of Safety, if you were involved in an automobile accident as an owner or driver involving death or injury, or in which damage to property was in excess of four hundred dollars ($400) to any person involved. This report is required regardless of who was at fault and in addition to any report filed by an investigating officer.

Failure to file a personal accident report with the Department of Safety shall result in the suspension of driver license and registrations or nonresident operating privileges of any person involved in an accident.

Your report must be submitted to the Department of Safety within twenty (20) days from the accident in order to avoid the proposed suspension of your driving and registration privileges. You can satisfy this requirement by downloading, printing out and completing the Owner / Driver Report Form (see link below) and returning it to the Financial Responsibility Section.

TENNESSEE DEPARTMENT OF SAFETY
P.O. BOX 945.
NASHVILLE, TN 37202

NOTE: This report form must be downloaded, printed out and completed by hand. It can not be submitted online.

Download Owner/Driver Report Form

Police Department What are your fees for Police reports?

Fee Schedule (Effective September 23, 2009)

Reports

All Reports are $0.15 per page (Mayor's Executive Order No. 035)

Full Accident
Minor Accident
CAD Report
Incident Report

Services

The fees below are established in the Metropolitan Code of Laws (M.C.L. 2.44.080 unless otherwise stated)

Arrest Record Check $13.00
*Please note that this record check will show only Davidson County arrests and criminal charges. It will not show the disposition of cases in court. A complete Davidson County criminal history report can be obtained at no charge from the Davidson County Criminal Court Clerk's website at ccc.nashville.gov
VISA Letter $19.00
Solicitation Permit $20.00 (M.C.L. 6.64.030)
Fingerprinting $9.00
Each Additional Copy $1.00
Computer Reports - Fee determined based on request

Personal or cashier's check, or money order ONLY accepted by mail. Please do not send cash.

If you need more information, please contact our Records Division at (615) 862-7631.

Police Department How do I obtain a Door to Door Sales Permit / Solicitation Permit

Step 1 Come to the Police Department for these particular permits, we perform the background check and fingerprinting. Afterwards, the solicitor will apply for the permit with the Metro Clerk's Office.

Solicitation Permit Application Form - Please fill out the application and bring the required items to the MNPD Police Records Counter.

Solicitations - Items Required

A letter from the company that the applicant will be selling for
A copy of the contract used in obtaining orders or making sales.
A Statement of Facts to the financial responsibility of the principal (a Surety Bond for at least $5,000.00).
3 recent photographs (approximately 2 inches by 2 inches).
A driver license or other state issued ID (with photo).
A list of what merchandise they are selling and a price list for said merchandise.
If a vehicle is involved for the purpose of solicitation, a description of vehicle and registration information is required.

All of this information must be provided, or the application will not be completed. There are no exceptions.

Step 2 Go to Metro Clerk’s Office.

Metro Code Section Related to Solicitations

Police Department How do I request a computer report from the Police Department?

Request Form

Form 720 - This report is to be completed for any request for records or files offered by the Metropolitan Nashville Police Department. Download and complete the form, then mail it to:

Address

METRO NASHVILLE POLICE DEPARTMENT
ATTN: JESSICA OLSEN
THE CRIMINAL JUSTICE CENTER
200 JAMES ROBERTSON PARKWAY
NASHVILLE, TN 37201

Phone Number

615-862-7977

Hours

7:00 AM - 3:30 PM

Cost

As of 8/11/2009 MNPD no longer charges for the cost of producing Public Records Data Requests when the development or run time is less than 1 hour per Mayor Karl Dean Executive Order NO. 035 Section IV. Cost of copies, Subsection b). This document defines the data dumps that are setup for Public Data requests. Any alteration of these pre-existing dumps will be charged at $1.39 per minute for processor run time for testing and $.67 per minute for development time. Any request that involves developing new software to produce the information will be researched by MNPD staff and requestor will be provided with estimated cost to satisfy the request if the effort will exceed 1 hour. Any media the requested data is written on will be charged to the requestor at the cost of the media to MNPD.

News Media

Requests must first be approved by Don Aaron, Public Information Manager - 615-862-7306. Cost is calculated as listed above.

Report Completion Time

Unless otherwise advised, requested computer reports will be completed in 3-5 working days after we receive the Letter of Request. Letters may be hand delivered to the Criminal Justice Center lobby and deposited in the silver Departmental Mail box in the wall to the right of the front doors.

Types of Reports

Calls for Service - lists each call when a police car is dispatched to a given location for whatever reason.
Incident - all reported crimes; types and locations.
Arrest - all arrests; types and locations.
Accidents - lists traffic accidents by location and date of occurrence.

Police Department How and where can I report street drug (or gambling, narcotics, prescription drug fraud, or other vice) activity?

There are several things you can do:

To report narcotic and street prostitution, you can call the police precinct in which the activity is occurring:
- Central: (615) 862-7611
- East: (615) 862-7600
- Hermitage: (615) 880-1776
- Madison: (615) 880-3111
- North: (615) 862-4410
- South: (615) 862-7744
- West: (615) 862-7747
You can call the Specialized Investigations Division office directly at (615) 782-3301. If no one answers, they have voice mail, and you may leave a message. This avenue can help cut down on duplication of work effort, and allow them to ask more in-depth questions.
You can send an e-mail to Captain Paul Trickey, of the Specialized Investigations Division, and he will assign the complaint. E-mail: paul.trickey@nashville.gov.
Or you can call Crime Stoppers at 74-CRIME (742-7463). This avenue allows for anonymity, but may take more time to investigate.

If you have any questions, please contact the Specialized Investigations Division office at (615) 782-3301.

Nashville Community Education Where do I send mail to Nashville Community Education?

Send mail to:

Nashville Community Education
4805 Park Avenue
Nashville TN 37209

Finance - Minority And Women Business Assistance (BAO) How do I start a business?

Things you should consider when planning to start a Business, there are personal considerations, business planning, financial considerations and government requirements, where and what requirements are available to me? More about starting a business

Metro3 How can I get a program on your channel?

We do not accept outside programming.

Metro3 When will a meeting be aired on the channel?

The programming schedule for the channel can be found on the broadcast schedule.

Metro3 Can I buy copies of programming that has aired on the channel?

We can provide copies of locally produced programming that has aired on the channel within the previous three months. You can find out more about receiving a copy by viewing our media request page.

Pension Benefits Are Police & Fire employees eligible for a DROP at 22 years of service, or do they also have to wait until they have 25 years of service?

Everyone must have 25 years of service to qualify for the DROP, regardless of the department or division in which they work.

Metro3 Are the meetings broadcast live or are they tape delayed?

Metro 3 normally broadcast meetings live that are held in the Council Chambers at the Metro Courthouse, the Sonny West Conference Center at the Howard Office Building facility and the Metro School Board. Meetings that are held in other locations are broadcast on a tape-delayed basis.

Register of Deeds Where can I find someone to provide me with a title search on my property?

There are several Title Companies listed in the local Yellow Pages that specialize in real estate transactions. Many of these companies have offices in several cities, so even if you don’t live in Nashville, they can, in many cases, provide you with title searches for a fee. Many attorneys also offer this service.

Metro3 How can I get information on the message board?

The channel will display Metro Government related information on the message board on a space available basis. Fax your request and a contact phone number to 615-880-3831.

Register of Deeds Does your office furnish me with the title to my home after I have paid off the mortgage?

The document that shows you own your property is called a deed. Your deed was recorded in our office when you originally purchased the property. We do not keep the original deed in our possession until you pay off the mortgage. The original document was given or mailed back to whoever delivered it to us when it was recorded. You may obtain a copy of the deed from our office at any time.

Emergency Communications Center Why do I get a recording when I call 9-1-1?

The 9-1-1 system works on an automatic call distribution (ACD) environment. This means that 9-1-1 calls always take priority over non-emergency calls and the call is sent to the first available calltaker. If all calltakers are on other calls, you will receive the recording letting you know you did reach 9-1-1 and to stay on the line. If you hang up, the call will remain in the queue to be answered and the calltaker will still have to call back to determine what’s wrong.

Emergency Communications Center Why do they ask so many questions?

The calltakers ask questions based on protocols that help determine what’s wrong and how many responders need to go. The questions that are asked are to protect the public and the first responders. Remember, the calltakers work on a Computer Aided Dispatch (CAD) system and while they are questioning you, they are also entering the information for the dispatcher who is actually the one sending the first responders to you. By answering questions concerning medical conditions or suspect information, you may be able to provide the information needed to get the best response possible.

In the case of medical calls, calltakers ask very specific questions that allow them to provide pre-arrival instructions, like talking you through CPR, that may help save a life until the first responders arrive.

Emergency Communications Center When I call 862-8600, I have to wait sometimes for a call taker to answer. Why?

Employees at the Emergency Communications Center are responsible for answering 9-1-1 and non-emergency 862-8600 calls daily. However, there is a clear focus on answering 9-1-1 calls first. With this in mind, citizens should be aware that significant wait times can occur on the 8600 line at anytime.

Citizens should not hang up and dial 9-1-1 if you cannot get through on the 862-8600 lines. 9-1-1 should only be used when there is a life-threatening emergency. If the call is not an emergency situation, the caller will be asked to hang up and call 862-8600.

The 862-8600 lines are available to report a non-emergency situation where police response is requested. This can include reporting a minor traffic accident with no injuries, when a person discovers their car has been broken into, reporting a suspicious person in a neighborhood, and other non-emergency Police and Fire Department matters. An easy way to remember when to use 862-8600 is to think “urgency without emergency.”

Citizens seeking general information or a Metro department phone number should contact Metro Customer Service at 3-1-1 during regular business hours. Metro Customer Service agents can provide fast answers about Metro agencies, their functions and what number to call for assistance.

Emergency Communications Center When should I call 9-1-1 verses 862-8600

9-1-1 should only be used when there is a life-threatening emergency. This could be medical, fire or police. If there is any danger to someone’s life or situation where the person causing the problem is still around, call 9-1-1. It is best in all medical situations to use 9-1-1.

862-8600 is used for “urgency without emergency.” This can be anything other than a life-threatening situation. Use this number when your car has been broken into, an accident without injuries, or for general questions.

Centennial Sportsplex What are the hours for the Centennial Sportsplex fitness center?

Sunday Closed
Monday - Thursday 5:30 a.m. to 8:00 p.m.
Friday 5:30 a.m. to 6:00 p.m.
Saturday 9:00 a.m. to 5:00 p.m.

Hours are subject to change. Please check our current closure schedule for details about upcoming closures.

American Recovery and Reinvestment Act of 2009 How do I find out about ARRA dollars spent for my Council district / neighborhood / favorite service?

Currently grants are listed by grant program title, and it is often possible to identify the service provided by reading the title of the program. There is no way at this time to pinpoint specific sites for expenditure of ARRA grant funding unless the grant title includes that information. As more detailed information becomes available to Metro, it will be made available to the public.

American Recovery and Reinvestment Act of 2009 How will the ARRA funds be distributed?

This varies depending on the grant. Many of the ARRA grants are distributed as “add-ons” to existing grants for certain Metro departments. This includes, for example, funds for Head Start (Metro Action Commission) or Workforce Investment Act Job Training programs (Nashville Career Advancement Center).

Other funds are being distributed via special processes regularly used to distribute particular Federal funds. For example, the Infrastructure grants received by the Public Works and Parks departments were allocated by the Metro Planning Organization.

Metro departments will have to submit applications to compete against other applicants for many other grants, such as grants for broadband development or for crime victim assistance.

American Recovery and Reinvestment Act of 2009 How do you apply for ARRA funding?

At this time, Metro government has no plans to grant any ARRA funding it receives to any other parties, so there is no process for applying to Metro government for ARRA funding. To view ARRA grants which can be applied for from the Federal government directly, please visit the Grants.gov website. Visit the Tennessee recovery website for more information on ARRA grants available through the State.