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Admissions

Admitting someone to long-term care can be a challenging process. However, Bordeaux’s proactive initiatives permit our Admitting Nurse Liaison to visit prospective residents at their home or in the hospital, make an initial assessment of the patient’s medical situation and determine if he/she meets the required criteria for nursing home admission.

We hope the information listed in the following section will provide you convenient answers about Bordeaux Long-Term Care and its resident services. We welcome others you may have.

What levels of medical care are offered?

Bordeaux provides both skilled and intermediate care. Licensed for 420 nursing facility beds, Bordeaux is the mid-state’s largest long term nursing facility.

Does Bordeaux accept Medicare?

Bordeaux accepts Medicare and Medicaid; private insurance and private pay. Our Social Workers will be glad to assist you in determining the availability of third party coverage.

Are there restrictions on the type of residents admitted?

Bordeaux’s medical and nursing professionals are trained to care for various levels of care. Thirty percent of our resident population is under the age of 65, so our staff is equipped to care for younger residents with medical needs relating to spinal cord injuries, head injuries, cerebrovascular accidents as well as older residents and the conditions that accompany the aging process. We also have a secured unit for residents who are at the risk of wandering.

What is provided in the basic daily rate?

Nursing care, meals/nutritional services, therapeutic recreational activities, social services, restorative care, laundry services, personal shopper service, beauty/barber shop and free basic cable television programming. Bordeaux Long Term Care also has a Resident Advocate, available to discuss issues with both residents and families or responsible parties.

What services cost extra?

Residents and/or their third party payor receive separate bills for physician/family nurse practitioner, clinic visits and ambulance services.

Is there a Recreation Program?

Yes, a Recreational Therapy director and a staff of Recreation Coordinators provide daily activities to meet the preferences and medical needs of residents. Cooking classes, exercise programs, arts and crafts, choir, computer/internet lab, resident recreation hall, outdoor sports and music programs are some of the activities available to residents. Evening programs include games night/bingo and screenings of current movies—complete with popcorn! Special themed activities are provided throughout the year on various holidays. For non-ambulatory residents, individual one on one activities are provided. Residents also participate in the annual Nursing Home Olympics, sponsored by the Tennessee Health Care Association.

Does Bordeaux have a volunteer program?

In addition to the Bordeaux Advocates, who provide both financial and personal support for residents, Bordeaux has individual and group volunteers providing activities and personalized visits for residents. Individuals may call the Volunteer/Public Relations Office at (615) 862-6860 for additional information and an application.

What types of menus are available for residents?

For residents able to enjoy a normal diet, a five-week menu cycle is planned. Bordeaux also provides special holiday menus and each month the Resident Council selects a “menu” for one day. Dietitians have alternate offerings if the resident has other preferences. Menus are posted weekly in the Day Rooms, where many residents congregate to enjoy the food and company. Those residents needing supplemental nutrition have approved items added to their daily menu. Ice cream, soft drinks and juices are available on the floors for resident snacks, diet permitting. Crawford’s Cafe is a unique monthly fine dining experience for residents.

How do I admit a loved one to Bordeaux Long Term Care?

For information regarding the Admission process, please contact the Admissions Coordinator at 862-6891. Our Admissions liaison will asses patients in hospitals or at home to identify the level of care they would require during nursing home placement. If you would like a tour of our facility, or talk to a hospital financial counselor, please call 862-4128.

What are the skills and credentials of the nursing staff?

The nursing units are staffed by certified nursing assistantsand licensed practical nurses. Each floor is supervised by a Patient Care Manager who is a registered nurse. The PCM is responsible for the care and services provided on the respective unit. Charge nurses are available on evening, night and weekend shifts and a registered nurse serves as house supervisor to address clinical situations such as changes in residents’ conditions.

How often do physicians visit the facility?

The Medical Director is available daily, Monday through Friday. Attending physicians make regular rounds in the facility. Nurse practitioners and physicians are on-call for critical situations 24 hours a day.

How can I schedule an appointment with my loved one’s physician?

Appointments with the Medical Director or attending physicians can be scheduled by calling the Medical Director’s office at 862-6877.

How can I participate in my loved one’s care?

We encourage you to visit as often as possible. During the visit, you may be able to help your loved one enjoy mealtime or attend a special activity. The hospital commissary has vending machines and tables/chairs where residents may visit with loved ones. You will be invited to participate in a quarterly care plan conference and, more frequently, if the resident’s condition changes. We also encourage you to attend resident/family social events. A schedule of monthly activities is listed in the Recreation calendars distributed to residents and available at the Information Desk.

What room accommodations are available?

Resident rooms are either semiprivate, with two residents, or private and are all sprinkled for fire safety. Each room has a connecting bathroom. Standard accommodations in each room include a bed, bedside table, elevated tray table, wall hung television stand with basic cable access, closet and hand sink and bulletin board. Central HVAC keeps resident rooms at comfortable temperatures throughout the seasons. Families wishing to add furniture or small refrigerators for their loved one may obtain recommended dimensions from the Facilities Management Department.

Are family pets permitted to visit?

Family pets are permitted to visit your room after the Volunteer Office and Information Desk receive a veterinarian’s statement indicating the animal’s shots/vaccinations are current and that the animal is in good health. Family members bringing the animal are asked to call ahead to the Nursing Unit to obtain clearance and are asked to use the main entrance to provide Information Desk personnel an opportunity to verify veterinarian records. The recreation room is also available for pet visits.

Is smoking permitted?

BLTC is a smoke free facility and smoking is permitted for responsible residents in outdoor designated areas, if permitted by the attending physician. Physically or mentally impaired residents may not smoke without staff supervision. Smoking materials are maintained by the nursing staff and will be given to residents at smoking times. Family members who bring smoking materials to residents are asked to bring them to the nurses station. Failure to comply with the smoking policy may result in discharge from the facility due to safety concerns.

Can I bring my loved ones personal items?

Families are encouraged to bring pictures, photo albums and other items that may help the resident feel at home more quickly. Buying expensive items is not recommended.

Is long-term acute care available?

Kindred Hospital Nashville leases one floor in the Birmingham Building providing Nashville with a long-term acute care unit for critically ill patients in need of extended hospitalization.