Metro Nashville Emergency Communications Center
What's New
Are You Ready For Emergencies?
Nashville Emergency Communications Center now offers a free, new service to help you when you call 9-1-1.
Once you've signed up, first responders will be provided important information that will help them address your emergency.
This information - including photos, medical issues and current location - can help Police, Fire and EMS locate and help you. Learn more about this service.

Welcome to the Metropolitan Nashville Emergency Communications Center’s
Web site. It is our goal to educate and inform you of our
services, and in turn, make it a less stressful experience when you contact
us during an emergency situation.
It is estimated that on average, every individual in the U.S. will call
for emergency assistance at least twice during their lifetime. Our
agency’s dedicated employees are typically your initial emergency
contact in Metro Nashville, providing life-saving assistance over the phone
while dispatching the necessary first responders to your emergency. We
provide this public service 24 hours a day, seven days a week, and 365
days a year.
We’re proud of the difference that the Emergency Communications
Center makes for the citizens and visitors of Nashville/Davidson County
every day. We’d like you to know all there is to know about
the center, including what happens when you report a crime and what questions
you may be asked if you report a fire or medical emergency.
Don’t hesitate to contact us anytime you have a question, comment or suggestion. We value your input!
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- 9-1-1: A User's Guide Brochure
- Emergency Communications Center Promotional Videos Police Medical
- Community Outreach Presentation
- Nashville Smart911


