Metro Nashville Emergency Communications Center
Welcome to the Metropolitan Nashville Emergency Communications Center’s
Web site. It is our goal to educate and inform you of our
services, and in turn, make it a less stressful experience when you contact
us during an emergency situation.
It is estimated that on average, every individual in the U.S. will call
for emergency assistance at least twice during their lifetime. Our
agency’s dedicated employees are typically your initial emergency
contact in Metro Nashville, providing life-saving assistance over the phone
while dispatching the necessary first responders to your emergency. We
provide this public service 24 hours a day, seven days a week, and 365
days a year.
We’re proud of the difference that the Emergency Communications
Center makes for the citizens and visitors of Nashville/Davidson County
every day. We’d like you to know all there is to know about
the center, including what happens when you report a crime and what questions
you may be asked if you report a fire or medical emergency.
Don’t hesitate to contact us anytime you have a question, comment or suggestion. We value your input!
Mission Statement
To provide initial emergency and non-emergency first-responder products to the public and our first responder partners so they can experience the benefits of a healthier, more secure community.
Values
In carrying out our mission, members of our department will continue to value:
- The importance of the people we serve and each other
- Excellence and professionalism in handling our duties
- Problem-solving teamwork with our first responder partners