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Valuing
Our Employees and
Keeping Our Commitments
Highlights
& Results
- Last years
savings generated from the implementation of audit recommendations from
the Department of Finance exceeded $17 million with a return on investment
of 6 to 1. Audit recommendations have resulted in improvements to public
safety, enhanced internal controls and more effective operations across
several departments.
- Office
of Management and Budgets first-ever process improvement team,
the Budget Improvement Group (BIG), was responsible for driving project
to make Metros budgeting process more accessible to both citizens
and elected officials.
- Metro's
Americans' with Disabilities Act (ADA) Compliance staff completed a
compliance assessment of all programs, services and activities provided
by Metro Government as well as an accessibility assessment on 298 Metro
buildings. This information will help address the accessibility of the
Metro programs offered at all facilities, parks, playgrounds, and rights-of-way.
Plans
for Next Year
Metro
will begin to implement the Results Matter initiative, an integrated
management system focused on generating, and being able to communicate,
results for customers. By 2005, every Metro employee will be able to
ask and knowledgeably answer the following three questions:
- Am
I doing the right things?
- Am
I doing them well?
- Am
I investing resources for Metro Nashville to get the best results?
- Metro's
Management Institute-Metro's Department of Human Resources will address
the needs of our changing workplace and workforce through a training
initiative aimed at both supervisors and employees in Metro's Management
Institute.
Finance
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