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Performance audits identify more than $4 million in savings and
revenue (Finance)
The performance audit program continues to produce significant improvements
in operations throughout Metro departments, as well as positive financial
impacts. Recent audits of Bordeaux, Public Works, Codes, Parks, and Planning
identified well over $4 million in savings that can be achieved by operating
more efficiently or by generating additional revenues. These savings and
revenues have been incorporated into the Mayor's proposed 2004-2005 budget.
View
Financial Reports
Comprehensive independent staffing study validates Nashville
Police force size (Finance)
As recommended in the performance audit issued in 2002, the Metropolitan
Nashville Police Department staffing levels underwent a thorough, independent
review, taking all relevant factors specific to Nashville's public safety
needs into consideration. The result provides the citizens with assurance
that Nashville is dedicating the appropriate level of resources to fund
the number of Police Officers needed.
View
the Study
Planning, Measurement Drive Focus on Results for Customers
(Finance)
By mid-2004, 23 Metro Government departments/agencies will have completed
Strategic Business Plans as part of the Results Matter Initiative, a Metro-wide
effort to ensure that departments/agencies are able and willing, to demonstrate
to the citizens of Metro Nashville the results that are being delivered
with their tax dollars. These Plans will have been created in a little
more than two years' time. These departments/agencies are changing their
core management systems, including budgeting and employee performance
management, to focus on results for customers.
Go to the
Results Matter web site
First
IT strategic plans developed for Police and Public Works
(Finance)
After
performance audits determined a need for better information technology
planning in both the Police and Public Works Departments, IT strategic
plans were developed for both departments. As a result, Police and Public
Works now have sound plans in place to update their information systems
to better support operations and to ensure their systems keep up with
ongoing technological advances.
Innovative
purchasing card program for Metro (Finance)
The
new purchasing card program has been awarded to JP Morgan Chase and was
activated as of January 1, 2004. Metro’s innovative new card solution
is Internet-based, allowing cardholders, supervisors, department heads,
and other authorized individuals to manage accounts online. The system
feeds p-card transaction data into FastNet, providing decision makers
a more complete picture of how Metro spends money. When sufficient detail
is captured at the point-of-sale (POS), the program will attach the appropriate
NIGP (National Institute of Government Purchasing) class-item code number.
The program also will notify supervisors of unauthorized purchases. Training
was conducted during November and December to ensure that all users are
fully aware of how the system works.
Go
to the Finance web site
Successful Recruitment Efforts (Human Resources)
In fiscal year 2004, the Metropolitan Human Resources Department has successfully
recruited and hired a new Chief of Police and Parks and Recreation Director.
Ongoing recruitment efforts include Human Relations Commission Director,
Arts Commission Director, and Social Services Director. This process has
included the hiring of recruiting consultants, advertising, candidate
screening, the facilitation and coordination of onsite interviews and
tours, travel accommodations, and relocation assistance. These efforts
were completed in a timely and professional manner while at the same time
continuing regular recruitment and placement activities which involved
staffing over 1,000 positions within Metro. Human Resources also managed
an extensive recruiting, testing, and interviewing process for Fire Recruit
and internal promotional recruitments for Police Sergeant and Police Lieutenant
and are partnering with the IT department to ensure the successful transition
to a consolidated information systems environment for Metro Government.
Go to the Human Resources
web site
HR
department provides quality benefits (Human Resources)
Our
commitment to providing quality benefits and promoting work-life balance
for employees and retirees was evidenced by several initiatives in our
benefits area:
-
Implemented a comprehensive Pre-Retirement education program for employees.
This involved training approximately 2000 employees who are 5 years
or less from retirement. The program includes written material available
in print and on-line, video program (also available on-line), and live
classroom training. The program is supported with user friendly on-line
retirement calculator software.
-
Added Supplemental Life Insurance and Short Term Disability (offered
since 06/01/2003), and Long Term Disability (offered 01/01/2004) to
our benefits systems. The current number of employees and pensioners
with coverage includes:
-
Supplemental Life Insurance (2,500 employees & pensioners)
-
Short Term Disability (1,500 employees)
-
Long Term Disability (1,300 employees)
-
Long Term Care (effective 06/01/2004)
-
Imaged all paper employee and retiree files and made them available
instantly to staff who need information to assist an employee or retiree.
-
Completed data entry so that benefits information for employees, retirees
and their dependents are in one place for electronic access.
-
Provided employees with benefits statements showing current enrollment
and other options available. Employees now get written confirmation
when a change is made so that they know exactly what they have and so
errors can get corrected immediately.
-
Developed electronic data feeds to carriers so that Metro’s records
and carriers’ records are always in sync, reducing errors and
need for expensive, time-consuming reconciliations and disputes over
payments.
Human
Resources a part of Metro-wide initiatives (Human
Resources)
FY2004 included several major metro-wide and departmental initiatives.
Staff throughout the Human Resources Department participated in these
projects which impact all metro employees. Several of these projects are
still on-going.
The initiatives
consist of
-
Consolidation of Metro’s Information Systems to increase the efficiency
and effectiveness and security of Metro’s Information Systems;
-
Providing professional assistance and compensation tools to the Citizens
Advisory Committee, charged with setting the compensation of School
Board Members in compliance with Amendment #13 of the Charter of the
Metropolitan Government;
-
Providing strategic direction to management of such agencies as the
Davidson County Election Commission and the Sports Authority to set
and revise policies, pay, and organization structures; and
-
With Mercer Human Resources Consulting; conducting a comprehensive review
of Metro’s total compensation system.
-
Providing consulting services to agencies including hospitals and health
departments on total rewards design and management.
-
Restructuring and streamlining the hiring process for dispatchers for
the Emergency Communications Center which will expedite filling vacancies
that are a critical component to continue ensuring the safety of our
community.
NCAC matches job seekers with jobs (Nashville
Career Advancement Center)
Ninety eight percent grant funded, the Nashville Career Advancement Center
(NCAC) continues to be one of Nashville’s best kept secrets for
both job seekers and employers alike. Over the past year, the agency helped
seventy three percent of the active job seekers enrolled in programs find
employment and over 1,000 individuals obtain needed training for their
job search. The agency also assisted over 500 employers this year in finding
the employees they needed to conduct business. Meeting the goal of building
the community by matching job seekers with jobs remains NCAC’s focus.
Go to the
Nashville Career Advancement Center web site
IT
consolidation efforts secure Metro's computer networks (Information
Technology Services)
The
evolution of decentralized computer network systems over several years
had created increased security risks and inefficient network administration.
In today's environment, secure computer systems are the backbone of effective
government operations. Metro's computer networks are being consolidated
under ITS in order to enhance security, improve services levels, and reduce
cost.
Go
to the Information Technology Services web site
ITS
decreases dependence on contracted phone service (Information
Technology Services)
Information
Technology Systems installed a PBX (private branch exchange) in the Howard
Office Building that will allow them to migrate Metro's internal voice
traffic across our SONET (Synchronous Optical Network) backbone, thereby
decreasing our dependence on and the cost of contracted phone switching
service. Current plans are underway to expand this technology to the 222
2nd Ave. Building by June 30, 2004.
IT
consolidation underway (Information Technology Services)
Information
Technology Systems Department, in partnership with the Finance and Human
Resource Departments, completed a comprehensive review of IT infrastructure
assets and personnel across Metro government that led to the development
of an IT consolidation strategy currently being implemented.
Fire
department goes wireless (Information Technology
Services)
Information
Technology Systems Department began the installation of a point-to-point
wireless network that will eventually connect all Metro Fire Stations
to the Metro WAN and thus provide the backbone for the Fire Department's
deployment of their Firehouse management software.
Nashville
earns Top 10 Digital Cities ranking (Information
Technology Services)
Metro
Nashville earned a Top 10 Digital Cities ranking of the most digital-savvy,
cutting-edge cities in the nation, according to the 2003 Digital Cities
Survey, an annual study conducted by the Center for Digital Government,
a national research and advisory institute on information technology (IT)
in government and education. Nashville jumped to a ranking of 6th in the
nation for cities with a population of 250,000 or more following a ranking
of 15th in the 2002 survey, and no listing in the 2001 survey.
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