Metro Nashville’s Strategic Management Cycle
© Weidner Consulting
Metro Nashville’s Strategic Management Cycle helps departments focus on their organizational systems ensuring efficient and effective results for Metro Council, elected officials, Metro departments, and constituents
Planning for Results focuses the department/agency on long-term (2-5 years) and operational results by building a Strategic Business Plan. This plan organizes services around results for customers; establishes a "Family of Measures" for programs; and provides the structure for the accounting system, performance-informed budgets, performance contracts, and employee performance plans.
Employee Performance Management links the organization's goals and performance measures to employee performance plans so that every employee - executive, management, professional and front-line - can align their efforts to the organization's strategic and operational results.
Budgeting for Results structures the budget around programs and lines of business and the results generated for customers, integrating results and cost information to improve investment decisions by both departments/agencies and policymakers.
Performance Data Collection provides the means by which the organization can accurately capture and review performance information to assist in decision-making and keeping a focus on performance and results.
Reporting Results provides clear, concise performance reports on the results being achieved for the community, policymakers, and employees, thus demonstrating accountability for the investments we make.
Evaluating Results compels a thoughtful examination of performance data to highlight opportunities for improvement and introduce citizen input on priorities and performance.
