Strategic Management Team
Who We Are
The purpose of the Strategic Management Team is to coordinate strategic planning and business process improvement so that elected officials and departments can make data driven decisions to achieve their goals and citizens see value in the way their tax dollars are spent.
What We Do
- Provide training to Metro employees
- Provide data collection tools to departments
- Inform the budget process by providing performance information to decision-makers so they can make effective and efficient operational decisions
- Inform citizens of Metro’s performance
- Inform citizens on how to become more involved in their government
Benefits of Strategic Management
- Demonstrate accountability and transparency
- Make better operational decisions
- Make a business case for resources
- Better results are produced for citizens
Accomplishments

- Metro receives its first Service Efforts and Accomplishments (SEA) award for the FY06 Performance Report
- Metro receives the Service Efforts and Accomplishments Reporting Silver Award for the FY07 Performance Report
- Metro receives the Certificate of Achievement in Citizen-Centric Reporting for the FY09 Citizen-Centric Performance Report