Department of General Services

ADA Compliance Division

Logo of ADA Compliance Division. 4 squares. One blue square with white wheelchair icon indicating motion. One green square with white icon indicating vision impairment. One green square with white icon indicating assistive listening systems. One green square with white icon indicating cognitive impairment.This page provides you with a collection of procedures and forms useful in ensuring your compliance with Metropolitan Nashville's ADA requirements.

Please use the items found on these pages to meet the ADA requirements as efficiently as possible, and don't hesitate to Contact Us if you have any questions.

Some of the documents and forms below are PDFs and require Adobe's Acrobat Reader software. Most computers today already have this software, but if you are unable to open the documents or forms by clicking their links below, please Click Here to choose and download an accessible version of the Reader that best matches your computer's operating system - it's fast, reliable, and free.

Submitting a Project for ADA Review

QuickSheets

Conducting a Special Event

Checklists

  • Facilities, Construction PDF | Contact Us to request this document in an alternate format.
  • Playgrounds PDF | Contact Us to request this document in an alternate format.
  • Rights-of-Way PDF | Contact Us to request this document in an alternate format.

Common Errors and Omissions

Rules of Disproportionality ("20% Rules")

Providing Accessible Communication

Technical Infeasibility

Getting Help with Your ADA Needs

  • Requesting an ADA Accommodation PDF | plain text
  • Filing an ADA Grievance PDF | plain text
  • Intake Form (used for both processes) PDF | Contact Us to request this document in an alternate format.

How To Contact Us

ADA Compliance Division
730 2nd Ave South
Suite 201
P.O. Box 196300
Nashville, TN 37219−6300

Email contactADA@Nashville.gov

Phone (615) 862-8744
TTY (615) 862-8951
Fax (615) 862-6767
Relay Service 711

The State of Tennessee provides a relay service at 711 so people who use TTYs can have phone conversations with people who do not have TTYs.

This service is completely confidential, available to anyone 24 hours a day/7 days a week, for calls anywhere in the United States or its territories, at no charge to either person in the conversation.

Dialing 711 works whether or not the person placing the call is using a TTY, since operators who answer use voice and TTY.

Alternate numbers for the relay service

800-848-0298 Person with TTY calling someone without TTY.

800-848-0299 Person without TTY calling someone with TTY.

You may also use the relay service via the internet at
http://www.ip-relay.com/.