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Building Operations

Physical Address
1417 Murfreesboro Pike
Nashville, TN 37217

Mailing Address
PO Box 196300
Nashville, TN 37219-6300

Phone (615) 862-5050
Fax (615) 862-6767

HOURS OF OPERATION: Monday – Friday, 7:00 AM – 4:30 PM

Building Operations Support Services

("B.O.S.S.") is a function of the Department of General Services and is responsible for management of facilities comprising approximately 1.5 million square feet of building space at more than 50 locations in Metro Nashville. Some of the major buildings include the Metro Courthouse, Criminal Justice Center, Ben West Building, Emergency Communication Center, Police Precincts and other police service buildings, Lindsley Hall, the 222 Building, and other General Services facilities.

In October 2005, BOSS instituted an online system for submitting and tracking maintenance issues in General Services facilities. If an employee wishes to report a problem in a facility managed by General Services, he/she should contact one of the people designated to request maintenance for your office. These individuals will be able to access the work request screen, and can ensure that the concerns are forwarded through the online system to the specific member(s) of BOSS staff responsible for that office area.

To find out who in a given office is designated to submit work requests, employees can contact BOSS by phone during regular business hours, or email a question to us. We use land-line and cell phones, alpha pagers, e-mail, and two-way radios for effective communication to ensure requests are handled as quickly and efficiently as possible.

If an employee feels the situation being reported is an emergency, call 642-5795 or 642-5479 or 642-2913 during business hours. After hours, employees should call 862-8530 Emergencies are generally considered to be situations that are, or could quickly become, dangerous to life, health, or safety, or that pose a substantial and immediate thread of extraordinary monetary cost.