Nashville.gov

HR and Benefits

The mission of the Department of Human Resources is to provide information and support in the areas of training, compensation, benefits, and compliance with all local, state and federal laws, rules and regulations for active and retired Metropolitan Government employees. Our goal is to provide opportunities that promote the professional development of employees in a diverse municipal workforce.

For customer service and information about your Metro health benefits, call or visit these sources …

Take Charge of Your Health

Active Employee Insurance Rates | Pensioner Insurance Rates

Benefit	Contact
Medical Plans Active Employee Medical Plan Comparison Chart Pensioner Medical Plan Comparison Chart Active Employee Prescription Drug Comparison Chart Pensioner Prescription Drug Comparison Chart	BlueCross/BlueShield PPO Phone — (800) 367-7790 Privacy Notice BCBS PPO Plan Document Cigna Choice Fund Phone - (800) 244-6224 FAQs Cigna Choice Fund Plan Document Active Employee Summary of Benefits Pensioner Summary of Benefits MYCigna.com Navagational Instructions BlueAdvantage Plus (must have both Medicare Part A and B to participate) Phone - (800) 841-7434 Summary of Benefits BlueAdvantage Plus Drug Formulary
Dental Plan Dental Plan Comparison Chart	Delta Dental Plan of Tennessee Phone — (800) 223-3104 or (615) 255-3175 Delta Dental Adds Vision Discount
Vision Plan	UnitedHealthcare Vision Insurance Phone — (800) 638-3120 Basic Plan Enhanced Plan Additional Materials Discount Information Vision Benefits for Copay
Life Insurance	Prudential Life Insurance Company Phone — (877) 232-3619 Group Life Insurance Policy Beneficiary Form Life Insurance Conversion and Portability Information Life Insurance Conversion Brochure Life Insurance Conversion Application Life Insurance Portability Application
Short-Term Disability Insurance	Standard Insurance Phone — (800) 348-3226 General questions call (888) 494-9491 Claims questions call (800) 368-2859 Quick Reference: STD from The Standard Short-Term Disability Policy
Long-Term Disability Insurance	Standard Insurance Phone — (800) 348-3226 General questions call (888) 494-9491 Claims questions call (800) 368-2859 Quick Reference: LTD from The Standard Long-Term Disability Policy
Long-Term Care	Prudential Group name: metro, password: metroltc Customer Service Center — (800) 732-0416 Customer Service email — LTC4me
Flexible Spending Account (FSA)	FBMC Phone — (800) 342-8017 Interactive Voice Response — (800) 865-3262 Claim Form Toll-Free Fax - (866) 440-7145 Cafeteria Plan for Flexible Spending Arrangement Eligible HealthCare Expenses FSA Claim Form FSA Direct Deposit Application
Employee Assistance Program (EAP)	Horizon Health 24/7 Dedicated Phone Line for Metro: 1-866-563-8762 Management Referral Form
Deferred Compensation — MetroMax	ING Phone — (615) 627-1500 Plan Contribution Limits
Back-Up Child Care Initiative	TodayCare Information on Back-Up Child Care TodayCare Testimonials Phone — (615) 250-2600 (ext. #6 to make reservations)

Benefit

Contact

Medical Plans

Active Employee Medical Plan Comparison Chart

Pensioner Medical Plan Comparison Chart

Active Employee Prescription Drug Comparison Chart

Pensioner Prescription Drug Comparison Chart

BlueCross/BlueShield PPO