Information Technology Services
The mission of the Information Technology Services Department (ITS) is to provide information, communication and business solutions to the departments and agencies of the Metropolitan Government so that they can achieve their business objectives and exceed the expectations of the citizens we all serve.
Nashville.gov ranked 4th in Digital Cities Survey 2007
- Check out the Official Press Release
- Look at our past rankings with Digital Cities
- Digital Cities Website
Who We Are. What We Do
The scope of technology utilized by the Metropolitan Government of Nashville ranges from simple communications devices such as handheld PDAs to complex database driven software applications that enable communications and interactions both internally and with the general public. Information Technology Services also known as ‘ITS’, provides technology services to increase the speed of business and availability of information in new ways that were never before possible.
Behind the scenes, the technology used is a sophisticated network of over 7,000 PC’s, 350+ Servers and 1000+ Network devices (routers, switches, etc..) that span over 239 locations and use 232 miles of leased optical fiber and wire.
Supporting this vast range of technology are teams of dedicated specialists assigned to the different technology service areas. Metro ITS is the combination of these teams, creating a cohesive, structured organization that continually strives to support Metro business in the most efficient and effective manner and to implement secure, cost-effective information technology solutions.
Contacting Us
Riverview Office Building
523A Mainstream Drive
P.O. Box 196300
Nashville, TN 37219
Director: TBA
615.862.6300
HELP DESK (includes Telephone Services)
615.862.6222
FAX line 615.313.9300
Government Access Channel
615.880.1414
Web Site Assistance:
webteam@nashville.gov