Information Technology Services

Contact Us

Departmental Contacts

Information Technology Help Desk
Metro employees who require assistance with their Metro computers, applications or telephones should contact ITS via this number

ITSHelpDesk@nashville.gov
Phone (615) 862-6222
FAX (615) 313-9300

Nashville.gov Website Assistance
webmaster@nashville.gov

Metro 3 Government Access Channel 
Phone: (615) 880-1414

All other ITS Departmental Contacts
Phone: (615) 862-6300


ITS Mailing Information

Information Technology Services
Suite 301
700 2nd Avenue South
P. O. Box 196300
Nashville, TN 37219-6300


Email ITS Management

Director
Keith Durbin

Public, Educational & Government Television (Metro 3 and PEG Studio)
Mike O'Rear

Business Applications Services and Support
Dawn Clark

Communication & Infrastructure Services
Margaret Keck

Customer Support Services
Lori Smiley

Strategy & Planning
Mary Newton