Business Solutions
ITS Business Solutions provides enterprise wide technology products to Metro departments and agencies so they can use systems to conduct business or to improve their business processes.
Services Provided
- Application assistance or troubleshooting
- Bank Reconciliation technical processes
- Batch or Object Lock resets
- Consultations
- Data extracts
- EBS Help Desk Support
- Implementations of Business Process Improvements or Upgrades (EBS and iProcurement)
- IT Audit requests (EBS only)
- Job Queue Maintenance and Monitoring
- Report assistance (locating/running EBS reports)
- Report creation or updates
- Security and system administration and maintenance (both EBS and iProcurement)
- Scheduled jobs maintenance and setup (both EBS and iProcurement)
- SQL Updates or Extracts
- Training Coordination (both EBS and iProcurement)
- Training (EBS only)