Water Services, Stormwater

Water Quality (NPDES) Contact Information

The Stormwater Water Quality (NPDES) section is responsible for:

  • Fielding complaints regarding the dumping of pollutants into a storm drain (or any other part of Metro’s stormwater drainage infrastructure).
  • Fielding complaints of pollutant dumping into a stream or river.
  • Issuing and overseeing MWS Grading Permits (including holding pre-construction meetings for grading permits).
  • Fielding complaints regarding water pollution issues on a construction or development site.
  • Accepting U&O Inspection Request/Submittals and conducting subsequent inspections for U&O release.
  • Accepting Bonding-related Requests/Submittals and conducting subsequent inspections for Bond release.

To report a Stormwater/Water Quality concern (such as dumping into a storm drain, wastewater discharge into a storm drain, or complaint of illegal dumping into the storm sewer system, creek or stream) please call (615) 313-PURE or (615) 880-2420 or contact us by email, during our regular office hours  - Monday-Friday 7AM-3:30PM.

    • After regular office hours, call (615) 862-4600 (option 3) and note to the  Emergency Dispatch Center that the issue relates to "Stormwater/Water Quality". 

Route all other questions/requests/submittals to:
Metro Water Services
Stormwater Division-NPDES Office
1607 County Hospital Road
Nashville, TN 37218
Phone: (615) 880-2420
Fax: (615) 880-2425

NPDES Program Manager

Grading Permit Inspector Supervisor

map

The following is a list of our email addresses: (See above map for inspector areas)

Grading Permit Inspectors

Watershed Management

Water Quality Staff

Office