Documentation
Stormwater's Routine Maintenance Section restores current function of the drainage system through cleaning and stabilizing without reconstruction. This includes ditch maintenance, masonry work, and inlet cleaning and vacuuming of stormwater structures.
- Questions Commonly Asked When Reporting a Stormwater Issue These are questions you may be asked when you call to report a Stormwater problem
- Workflow/Customer Service: Ten (10) step “Process flow for service requests and work orders”: Every Stormwater complaint is documented, investigated, and action taken
Links to Stormwater programs around the United States North Carolina
- Activities you can do to help control Stormwater pollution
- Summary of North Carolina Stormwater Services
- Stormwater Pollution Prevention
- From Street To Stream
- Public Works: Report Illegal Dumping
- The Nashville Crayfish
Brochures
PowerPoint Presentations
Routine Maintenance (RoM) Operating Policies
- Service Area
- Response To Service Requests
- Easements
- Enclosure of Ditches
- Pipe Materials
- Driveway Pipe Replacement
- Headwalls - Repair
- Headwalls – Replacement
- Headwalls – New Installation
- Inlet Maintenance
- Open Channel Materials
- Restoring Drainage Systems
- Mowing and Trimming
- Paving Streets
- Project Notifications
- Vegetation Removal
- Groundwater and Springs
- Utility Conflicts
- TDEC Coordination
- Replacement of Features

