Telephone Numbers, Addresses, Office Hours
Customer Services Center
1700 3rd AVE. NO., NASHVILLE, TN 37208Office Hours: 8:00 am - 5:00 pm, Mon. - Fri.
Night Deposit Box available 24 hrs. 7 days
To begin Water Service, request a service change,
or to discuss your Water Bill
Telephone: (615)
862-4600
Shannon.Frye@nashville.gov
Emergency Service
24 Hours per Day, 7 Days per WeekTo Report a leak in the street or Meter Box,
For water quality or for construction/repair questions
call (615) 862-4600
Be a Water Watcher
Call the "24-HOUR EMERGENCY SERVICE LINE" (615) 862-4600
- If you see water flowing from what appears to be a broken water line in the street or in a yard
- If you see a sewer overflowing
Other useful contact information
| Service | Phone Number | |
|---|---|---|
| Customer
Connections Water and sewer connections & permits |
(615)
862-7225 |
Mary Jackson |
| Central
Laboratory Questions about water analyses |
(615)
862-4591 |
Scott Dawson |
| Communication
Services Information on water conservation Educational programs about water and wastewater |
(615)
862-4494 |
Sonia Harvat |
| EPA Safe Drinking Water Hotline | 1-800-426-4791 | No Email |
| Director's Office | (615) 862-4505 |
If you have any questions which are not addressed through this web site, please email sonia.harvat@nashville.gov.