Skip to Content

9-1-1 Information and Facts

Metro Nashville Emergency Communications Center Fact Sheet

Basic Facts

  • Answer all 9-1-1 and non-emergency calls for Metro-Nashville Davidson County
  • Dispatch Police
  • Dispatch Fire/EMS
  • 182 budgeted positions
  • Nashville/Davidson County - 533 square miles, population 605,288 (daytime population near 1 million)

Call Statistics

  • Answered 1.1 million calls for service
  • Call taker can handle any type of call - Police, Fire, or Medical

System Descriptions

  • CAD - Motorola PremierOne CAD Client version 45 and Integrated Mapping Client
  • MDC - Motorola Premier MDC version 7.1.0 used by Metro Police Department’s mobile data computers for dispatch and State and NCIC data retrieval
  • ARL - Automatic Resource Locator -Integrated with Motorola PremierOne CAD. Used for both Nashville Fire and Metro Police. Utilized to dispatch Police and Fire apparatus by closest geographical location according to policy.
  • Intrado - Power911 version 6.4/Viper version 5.1 phone system