Mission and Values

Mission Statement

The mission of the Emergency Communications Center is to serve as the vital link between the citizens and the emergency responders of Nashville & Davidson County by providing emergency and non-emergency services in a prompt, courteous and efficient manner.

Values

In carrying out our mission, members of our department will continue to value:

• The importance of the people we serve and each other
• Excellence and professionalism in handling our duties
• Problem-solving teamwork with our first responder partners