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Operations Center

9-1-1: Getting you help when you need it.

Here you will find an inside look to the Emergency Communications Center operation, which is the heart of the public safety system for Nashville and Davidson County. The center operates 24 hours a day, seven days a week and is responsible for answering 9-1-1 and non-emergency phone lines. Communications personnel also dispatch Police, Fire and Emergency Medical Services to the citizens of Nashville.

Our website will introduce you to the dedicated personnel who keep the system operational and provide a glimpse of what it takes to maintain an Enhanced 9-1-1 facility.

Fire Dispatcher Police Dispatcher