It is both the policy and responsibility of the Metropolitan Government of Nashville and Davidson County to ensure that its programs, services, and activities are accessible, and that practical use by all people, regardless of whether they are residents or visitors, is not restricted or hindered in violation of standards relating to individuals with disabilities.
Metro Agency ADA Coordinators
Each Metropolitan Government of Nashville and Davidson County department or agency has a designated ADA Coordinator. This coordinator is the agency’s liaison with other Metro agencies and the public concerning ADA matters and requests for accommodations. Additionally, Metro Agency ADA Coordinators are responsible for overseeing their respective agency’s compliance with the ADA.
Request ADA Accommodation
A request for accommodation must:
- be submitted in writing to the Metro Agency ADA Coordinator of the department or agency responsible for the location of the program, service, activity or facility (if the responsible agency is unknown, it may be submitted to the Metropolitan Government of Nashville and Davidson County ADA Coordinator at Jerry.Hall@nashville.gov);
- detail the name, address, and telephone number of the requesting party;
- specify the location of the program, service, activity or facility where accommodation is requested; and
- describe why accommodation is needed.
A completed ADA Accommodation Request Form may be used to make a request. If an alternative means of filing a request is necessary, contact the ADA Compliance Division at: firstname.lastname@example.org or call: 615-862-8744.
A requesting party should receive a response within 15 calendar days after a request is received by the ADA Coordinator. If the response by the ADA department coordinator does not satisfactorily resolve the issue, the individual making the request may file a formal grievance.
Refer to Accessible Public Communication for information about requesting auxiliary aids or services necessary to afford an individuals with disabilities an equal opportunity to participate in, and enjoy the benefits of, any Metro program, service, or activity.