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Building Operations Support Services

front entrance Howard Office Building through redbud trees

Building Operations Support Services (BOSS) is responsible for the management of approximately 3.9 million square feet of building space in 97 Metro facilities including the Historic Courthouse, Justice A. A. Birch Building, Juvenile Justice Center, Emergency Communication Center, Fulton Campus, Metro Southeast, Commons at the Crossings, and a number of police precincts, fire stations, and other Metro facilities.

Building Operations Support Services is composed of the following units, which deliver a myriad of facilities-related services and is the home of the Metro-wide ADA compliance function.

  • ADA and Safety Services
  • Construction Services
  • Design and Relocation Services
  • Maintenance and Operations
  • Security Systems

Report a Facility Problem

To report a problem in a facility managed by General Services, a Metro employee should submit a work request online at For more information, visit the Maintenance and Operations page.

If the situation being reported is an emergency and it is occurring during business hours, call one of the following numbers:

  • 615-862-6599
  • 615-880-1786
  • 615-862-8960

Report after-hours emergencies (i.e., when there is a threat to public health, welfare, or safety) by calling the Security Control Center at: 615-862-6599.

Contact Us

General Services

P.O. Box 196300
Nashville, TN 37219-6300

Building Operations and Support Services

730 2nd Ave South
Lindsley Hall - Fulton Campus

ADA and Safety Services
615-642-5819 (mobile)

Design and Construction Team Lead
615-948-6045 (mobile)

Construction Services
615-533-3100 (mobile)

Design and Relocation Services
615-506-5657 (mobile)

Maintenance and Operations
615-917-0007 (mobile)

wheelchair logoADA Coordinator: Jerry Hall

blue Archibus (work order) system logoTo submit a maintenance request, please visit

For any questions or issues, contact