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Human Resources

Pension Self-Service

Metro's Pension Self-Service is a secure, convenient, and user-friendly pension resource available to eligible active employees of the Metropolitan Government of Nashville & Davidson County. Pension Self-Service provides access to pension information, a service pension estimator, and tools for tracking pensions already in process.

Please Note: Pension Self-Service is intended for use by pension-eligible Metro employees interested in information about their retirement or who are planning for or in the process of completing their retirement from active service. It is not intended to be used by former or prospective employees or those who have already retired from Metro.

Log In to Pension Self-Service

Pension Self-Service does utilize pop-up windows, so please ensure your browser is not configured to block pop-ups. A two-page quick guide is also available to help you better understand the system:

General Government, MNPS, and Police/Fire Employees Self-Service Quick-Guide

Hospital Authority Employees Self-Service Quick-Guide

Your User ID for Pension Self-Service is identical to your Employee Self-Service ID and is case sensitive. For most employees within General Government, Police / Fire, or MNPS, this is the first initial of your first name (capital letter) and first initial of your last name (capital letter) with the last four digits of your employee number. For most Metro-pension eligible employees of the Hospital Authority, this is the first initial of your first name (capital letter) and your last name in its entirety (capital letters).

If this is your first time logging in to Pension Self-Service, your password will be your last name in lowercase letters followed by the last four digits of your social security number. Upon successfully logging in for the first time, you will be immediately prompted to change your password. This password is also case sensitive.

to the Metro Government Employee's Pension Secure Self-Service

Benefits of Pension Self-Service

You have secure any-time access to your pension and personal information from any computer with Internet access.

You may now generate your own real-time pension estimates with greater accuracy and using a variety of age and service scenarios.

For more involved estimates, such as if you are contemplating leaving your pension benefit to an individual not currently enrolled as a dependent on your benefits, requests may now also be submitted through our Self-Service portal.

Requests to begin the pension process may now be initiated via Self-Service at any time of the day or night.

As an environmentally-friendly option, Pension Self-Service reduces paper consumption by providing you with the opportunity to submit your required documents for the pension process electronically.

Once the pension process has begun, you may sign in to your Pension Self-Service and track your case's progress from application to finalization.

Contact Information

If you are having problems logging in, please contact our ITS Help Desk at:

615-862-HELP (4357)

If you are experiencing other technical issues or would like assistance navigating Pension Self-Service, please contact our Benefits Office at:

615-862-6700, Option 1