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Metro Management Institute

Metro Management Institute Series Four (MMI4) features an in-depth class curriculum designed for supervisory staff. There are nine classes, four hours each, for a total of thirty-six (36) hours of instruction. The classes should be taken in order – hence, Class # 1 first, followed by Class # 2, etc. Currently, we offer two opportunities to begin the series per year.

MMI4 is interactive: expect to take notes, to participate in group exercises, and to learn new management techniques. We include instruction on Employment Law and policy, leadership communication, Metro’s performance management system, conflict resolution, perspectives on management, customer service, and workplace safety. MMI4 should be a personally rewarding experience.

Enroll in this supervisory series through your department training coordinator or by sending your preferred class dates to the HR Training Requests email box (

The MMI4 program is endorsed by Middle Tennessee State University. MTSU offers Continuing Education Unit credits (CEUs) to anyone who completes the program, and they will also offer college credit for MMI4 graduates who enroll in their adult degree completion program. Human Resources Training Division will be glad to supply contact information to any MMI graduate.

All classes must be completed within 12 months of the first MMI course taken. Students who do not complete the series within 12 months will be required to repeat the full series to meet graduation standards.

If you have questions, please contact your HR Liaison. The training center is located at Metro Southeast, 1417 Murfreesboro Road (Genesco Park).