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Metro Action Phone Lines Fully Restored following downtown bombing in Nashville

Lisa McCrady 615-566-4710 or

All phone lines for the Metropolitan Action Commission are now fully operational.

Customers may resume using the main phone line (615-862-8860) to contact the agency. Internet service is still operational, therefore communication by e-mail at is still available for requests for information and other agency related matters.

Following the bombing in Nashvlle on Christmas morning, the city experienced widespread issues, one of which was interruption of phone service for some businesses. The agency could not accept incoming or make outgoing calls. The agency set up two temporary numbers so that customers would have a way to reach the agency until full phone service was restored.

Our office continues to operate during its normal business hours of 8am-4:30pm Monday through Friday. Metro Action is located at 800 2nd Avenue North. Applications for assistance and information about our programs are accessible on the agency’s web page (

Metro Action is in the midst of a heightened need for assistance with services such as rent, mortgage and utility assistance and processing the requests as quickly as possible. For more information about assistance residents should contact the agency.