Nashville Office of Emergency Management Winter Weather Update
Metro Nashville Public Schools and Metro Nashville Government Offices closed Thursday, February 18, 2021
Updated Metro Government Closures
All non-essential Metro Nashville-Davidson County facilities will be closed Thursday, February 18, 2021 as Metro Nashville-Davidson County continues to experience severe winter weather.
Metro departments impacted by building closures are asking employees to work remotely when possible to ensure delivery of Metro services.
Metro Nashville Public Schools
Metro Nashville Public Schools will be closed on Thursday, February 18, due to continued hazardous road conditions. Before- and after-care programs will be closed. All after-school activities are canceled as well, including sports practices, games, performances, parent meetings, etc.
District offices will be closed physically but remain open virtually, and 12-month employees will report to work remotely unless their positions require them to report in person.
On Friday, February 19, Public Schools will be open all virtually. This means attendance will be taken and all students, whether they would normally report to school in person or virtually, should log in and prepare for a full day of learning remotely.
Any additional closures after Thursday would result in extending the school year. As such, the district will be relying on virtual school days for any inclement weather events for the remainder of the school year.
Revised Phase-in Schedule for Students
As a result of the winter weather, Public Schools will be adjusting the phase-in of students back into school buildings for in-person learning.
- 5th and 9th grade students will return on Tuesday, February 23 (originally scheduled for Thursday, February 18)
- Grades 6, 7, and 8 will return on Friday, February 26 (originally scheduled for Thursday, February 25)
- Grades 10, 11, and 12 will return on Wednesday, March 3, as originally scheduled.
Each day prior to the return of students will be an asynchronous learning day for those grade levels about to return. This will give teachers and staff time to prepare for the return of students.
This phase-in process is for students whose parents chose the in-person learning option back in September or December. Those who chose virtual learning will remain virtual for the remainder of the school year.
Nashville Community Education
Nashville Community Education's classes are virtual and will meet this week.
Students who need to get in touch with Nashville Community Education should email firstname.lastname@example.org.
Metro Public Health
The COVID-19 Vaccine Clinic at the Music City Center is closed Thursday, February 18.
The vaccine is being stored, is safe, and none is going to waste. People who had an appointment February 16 or 17 will be called to reschedule.
Those who had an appointment for their second dose should come back any day when the vaccine clinic is open.
All Public Health clinics are closed. Metro Animal Care and Control will be operating on call for emergencies.
Metro Social Services
The Metro Social Services Office building at 800 2nd Avenue is closed Thursday, February 18. Social workers are working remotely.
Davidson County residents in need of immediate assistance, please call 615-862-6432.
Metropolitan Development and Housing Agency
Metropolitan Development and Housing Agency offices are closed Thursday, February 18, due to severe winter weather. Staff who can work from home will perform their work duties from home and virtual meetings will continue.
If you are a resident and need to report a maintenance emergency, please call your management office, and press 1 when prompted.
Metropolitan Development and Housing Agency Updates
Metro Action Commission (MAC)
Metro Action Commission buildings are closed Thursday, February 18. MAC personnel will serve customers virtually Thursday.
Calls and e-mails to the main office, Head Start and Early Head Start Centers will be handled by staff virtually.
The Head Start and Early Head Start classes will resume virtually on Thursday, February 18.
Testing for the Adult Education HiSet Practice Test (GED) will be postponed from Wednesday, February 17 to Wednesday, February 24 if weather permits.
The Criminal Courts will be open on Thursday, February 18, only for the General Sessions felony jail docket in 3A, the misdemeanor jail docket in 3C, and the domestic violence and order of protection docket in 4B.
If weather conditions necessitate a change, all interested parties will be notified.
The Criminal Court Clerk's office will be closed other than the Bond office. If anyone has questions, they can reach someone in the Bond office at 615-862-5670.
Juvenile Court will be open for emergency hearings only on Thursday, February 18. Juvenile Court staff will be available by phone or email.
The Nashville District Attorney's Office is closed to the public on Thursday, February 18 due to weather conditions. Only employees handling the General Sessions jail docket should report.
The Public Defender's public lobby will be closed Thursday, February 18.
Essential staff members will be in the office to work court dockets that are running Thursday and staff will be available by phone.
Circuit Court Clerk
The Office of the Circuit Court Clerk will be closed to in-person access. The Circuit Court Clerk and Probate Court Clerk offices will be available by phone 615-747-8477 or 615-566-7082.
Online services such as CaseLink and eFile are available. Technical Support is also available.
Clerk and Master's Office
The Clerk and Master’s Office will be closed on Thursday, February 18. E-filing remains available.
Office of Family Safety
For Order of Protection help, call 615-880-1100 between 9 a.m. and 5 p.m.
Please call 615-880-1101 after hours.
All branches of the Davidson County Clerk’s Office are closed Thursday, February 18
For contact information, please visit the Davidson County Clerk's website.
The lobby of the Office of the Metropolitan Trustee located on the Richard H. Fulton Campus is closed Thursday, February 18, 2021, due to severe winter weather conditions and for the protection and safety of all employees and visitors to the Office of the Metropolitan Trustee.
Tax specialists will be available to answer calls 8:00 a.m. to 4:30 p.m. and the Donelson Hermitage Virtual Tax Relief Workshop is still scheduled for Thursday, February 18, 2021, at 6:00 p.m.
Register of Deeds
The Register's office at 501 Broadway is closed Thursday, February 18 due to inclement weather.
Metro Arts will be open during regular business hours as staff work remotely.
The Arts Commission meeting scheduled for Thursday, February 18, will take place virtually on WebEx. Residents may find information on how to attend Metro Arts meetings and contact Metro Arts staff at MetroArtsNashville.com.
The Beer Board offices are closed Thursday, February 18 with staff working remotely.
Community Centers, Sportsplex, Nature Center and Parthenon are closed Thursday, February 18.
UT-TSU Extension will be open but operating remotely. Extension agents can be reached through social media or by emailing email@example.com.
Historical and Historic Zoning Commission
Metro Historical Commission will be open during regular business hours as staff work remotely Thursday, February 18.
The Nashville Farmers' Market is closed on Thursday, February 18.
Customers can order essential groceries by visiting the Nashville Farmers' Market website.
Staff will work remotely and may be reached by calling 615-880-2001 or by email at firstname.lastname@example.org.
Davidson County Election Commission
The Election Commission is closed on Thursday, February 18.
For more information call 615-862-8600 or email email@example.com.
Nashville Public Library
All Nashville Public Library facilities are closed.
NPL is suspending curbside and public computer reservation services for all library locations on Thursday, February 18. Online services, including our online catalog, can be accessed at the NPL website.
Other Metro Building Closures with Staff Working Remotely
- Metro Codes
- Planning Department
- eBid Nashville
- Metro Human Resources Offices
- Human Relations Commission
Essential services, such as Metro Police and Nashville Fire emergency response, as well as road work and emergency cold weather sheltering, will continue.
To request non-emergency Metro services, visit hub.nashville.gov, use the hubNashville 311 app, or call 311 from 8 a.m. to 5 p.m. Monday through Friday.
Metro Nashville Public Works
There will be no trash or recycling collection Thursday, February 18.
All Metro Convenience Centers are closed Thursday, February 18.
Public Works administrative offices are closed Thursday, February 18.
Trash and Recycling Updates
In addition to the delay caused by the Presidents' Day holiday, inclement weather has caused additional delays for trash and recycling collection this week. To prioritize safety for all, we will not be collecting trash or recycling on Thursday, February 18. Residents with Wednesday collections, previously scheduled to be picked up on Thursday, February 18 will be picked up next Wednesday, February 24. The department will assess conditions and make a determination about Thursday collections, currently scheduled to be picked up on Friday, at a later time.
Snow and Ice Removal Updates
As another round of winter weather moves in, Metro Public Works crews continue to plow and salt primary and secondary routes across Davidson County. Crews have been out since 5:30 a.m. Sunday morning running 12-hour shifts and will continue efforts to ensure primary routes are passable. Drivers are urged to avoid roadways if possible.
WeGo Public Transit
WeGo Public Transit will continue operating limited service until the last bus departure from WeGo Central at 8:15 p.m. on Wednesday, February 16. These same routes will begin the service day on Thursday, February 18 at 6 a.m., and staff will assess road conditions for opportunities to add additional service throughout the day.
As a reminder, the bus routes currently in operation for the remainder of the day and scheduled to run on snow detours (where applicable) are:
- 3 West End/White Bridge
- 7 Hillsboro
- 18 Airport (interstate service only)
- 22 Bordeaux
- 23 Dickerson Road
- 50 Charlotte Pike
- 52 Nolensville Pike
- 55 Murfreesboro Pike
- 56 Gallatin Pike
The WeGo Star and 93 Star West End Shuttle will operate as regularly scheduled, but customers should anticipate delays due to weather. The 96 Nashville/Murfreesboro will not be in service.
WeGo Access (paratransit) service will operate in a limited capacity, providing service for essential trips such as medical appointments, prescription pick up, and grocery pick up only on Thursday. Access staff will begin notifying customers tonight if their previously scheduled trips are affected by this change in service level. Access on Demand service will not be available.
Customer Care Call Center hours will be from 6 a.m. until 8 p.m. through Friday this week to help answer customer questions about service.
COVID-19 Community Assessment Centers
All COVID-19 Community Assessment Centers operated by Meharry Medical College, including at Nissan Stadium Lot "N," will remain closed the week of February 15, 2021 due to inclement weather.
Metro Nashville Police Department
With a new round of winter weather approaching Wednesday afternoon, the MNPD urges Nashvillians to stay home and travel if only necessary. While conditions improved today on main roads, the streets where most of us live remain snow and ice covered.
The expected additional precipitation Wednesday night and Thursday will make driving conditions worse.
Officers will be held over for at least two hours past the conclusion of their normal shifts through Friday morning to help answer weather-related calls.
Office of Emergency Management Cold Patrols
The Nashville OEM ESU Members will continue cold patrols in the evenings to check on members of the homeless community who are out in the cold.
OEM ESU Members will also provide blankets, gloves, hand warmers and other care items to those who would like them.
Transportation to the Extreme Cold Weather Overflow Shelter or other sheltering options will be arranged for people who want to get out of the cold.
Cold Patrol Results
- 8 personnel worked - 48 manhours
- 5 vehicles out working
- 119 Blankets distributed (all time high)
- 12 Blue Plastic Tarps
- 36 Care Packages Created by Belmont Students
- 8 ESU Personnel - 68 Manhours
- 5 Vehicles out working
- 25 Blankets distributed
- 22 Care Packages Created by Belmont Students
- 6 people transported to shelter
- 8 ESU Personnel – 56 Manhours
- 17 Blankets distributed
- 1 person transported to shelter.
- 8 ESU Personnel - 40 manhours
- 44 Blankets Distributed
- 2 People transported to shelter
- 2 Stalled Motorists Assisted
Extreme Cold Weather Shelter
Metro Social Services is asking all people to use Nashville Rescue Mission as the main access point throughout the day. Metro is coordinating with Nashville Rescue Mission.
Since Saturday, Nashville has provided a total of 597 shelter beds and 18 pet stays in a COVID-19 safe environment at The Fairgrounds.
An Extreme Cold Weather Shelter will remain open at the Nashville Fairgrounds.
The shelter is located at 500 Wedgewood Avenue, Nashville, TN 37203. The shelter is separate from the COVID-19 Homeless Shelter in operation at the Nashville Fairgrounds.
Due to COVID-19 protocols, Metro Social Services will encourage people to enter the shelters in the evening and then stay inside the shelter.
Metro Social Services is in touch with nonprofits to coordinate their questions around transportation, etc.
People should use the Nashville Rescue Mission first. People with pets are welcome at the Extreme Cold Weather Shelter.
You can find more information about the Nashville Cold Weather Community Response plan, including future Extreme Cold Weather Shelter openings at the Cold Weather Community Response website.
Saturday to Sunday
- 102 people and 4 dogs
- 60 people remained during the day on Sunday
Sunday to Monday
- 135 people and 5 dogs
- 90 people remained during the day on Monday
Monday to Tuesday
- 166 people and 5 dogs stayed
- 105 people remained during the day on Tuesday
Tuesday to Wednesday
- 194 people and 4 dogs stayed
- 145 people plan to stay during the day
Community Resource Center of Nashville
The Community Resource Center is asking for donations of hot hands, gloves, hats and blankets.
CRC has an online donation campaign available.
Community Resource Center has an Amazon wish list for donations.
Nashville Electric Service
Maximum Number of Customers without Power in last 24 hours: 1,700 (less than 1% of 418,000 NES customers)
Power Demand: Power load today has been about 2,200 MW. That’s down from yesterday’s peak of 2335 MW. The record for peak load was 2638 MW on January 6, 2014.
Crews: Nashville Electric Service has additional personnel working today and throughout the night with more crews on standby, if needed. We want to thank Nashville Electric Service employees who are working hard to keep Music City powered.
Additional Updates from Nashville Electric Service
The biggest concern is ice accumulating on power lines and trees near lines. We are monitoring the weather closely and will be ready to respond as quickly and safely as possible. In bitter cold temperatures, we are fortunate to rely on TVA’s diverse energy generation mix for reliability.
With more winter weather ahead, we urge customers to charge their electronic devices and have their emergency kit ready, including non-perishable food, water, blankets and flashlights with fresh batteries. And if power lines fall, never go near a downed line. Assume it is live, stay away and call 911.
If customers experience a power outage, report it right away through the Nashville Electric Service website, by calling 615-234-0000, or by texting "OUT" to 637797 (NESPWR) if you’ve enabled the texting function on your account.
See the latest known outages on the Nashville Electric Service Outage Map.
Metro Water Services
Metro Water Services (MWS) remains fully operational and the vital water services you depend on are safe and available.
Where possible, employees are working remotely.
The Customer Services Center can be reached by calling 615-862-4600 or emailing Online@Nashville.gov.
All payment channels, except for the over-the-counter transactions, are available, including the two outdoor kiosks.
Water Services will only be responding to emergency work orders and will not be making scheduled water and sewer taps, etc. until outside temperatures return to above freezing.
For leaking or broken pipes within your home, contact a plumber.
Leaking or broken water mains should be reported to 615-862-4600 immediately.
Customers are urged to take necessary precautions to prevent water pipes in your home from freezing:
- Remove all exterior hose connections and insulate the hose bibs.
- Cover foundation vents.
- Insulate exposed water pipes.
- Allow your home's warmer air to reach the water pipes by opening cabinet doors.
- Allow a small trickle of water, about the size of a pencil lead, to run from a cold-water faucet.
- Keep meter box closed to prevent cold air from reaching the meter and the pipes.
- Locate the water shut-off valve inside your home. The ability to quickly close this valve may prevent further damage to your home if one of your interior pipes burst. The shut-off valve may be in the basement, under the kitchen sink, in a utility closet, near the hot water heater, or even under your home in a crawl space. If you think you have found it, be sure to test it and consider labeling it so it is easy to locate.
If you do experience frozen water lines, remember to never use open flames. An open flame could cause the water in the pipe to turn into steam and build up enough pressure to split the pipe. Sometimes ice in a pipe will melt if you warm it with a hair dryer or wrap it in hot towels.