Skip to Content

Metro Action begins Waiting List for Residents Needing Assistance with Utility Payments


Increased Winter Energy Bills thought to be primary Cause for rise in request for Help

NASHVILLE, Tenn. – Since the beginning of the program year in October, the Metropolitan Action Commission has processed 7,587 applications which is nearly 1,400 more applications during this period last year.

With the increase of applications, the agency has obligated all of its LIHEAP funds used to help with utility payments for income eligible families in Davidson County. The Tennessee Housing Development Agency, which funds LIHEAP agencies throughout Tennessee, anticipates additional funds to be distributed to agencies in May.

Metro Action will continue to accept applications and process them as funds become available. However the agency is concerned that even with the additional funding that not all applicants will receive help.

Metro Action believes the increase is due largely to the spike in heating costs during the harsh winter months. The agency also believes the change in the eligibility period from beginning in July to starting in October also caused financial hardships on families that would have normally applied earlier.

The LIHEAP funding does not affect the other programs and services offered by agency. All other programs such as rent and mortgage assistance, Adult Education, Head Start and Early Head Start are still available to eligible families.

LIHEAP is a one-time energy assistance program that helps families with low incomes to meet their household energy costs. Metro Action sends the payment directly to the energy supplier on the customer's behalf.

The 2013-14 application for the energy assistance is available on the agency's webpage (, at area libraries and the Nashville Electric Service.

Customers who need assistance with completing the application may visit Metro Action during customer care hours, which are Monday through Thursday from 8am until 3pm.

The agency is located in the Clifford Allen Building, located at 800 2nd Avenue North (37201). Parking is available on site.