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Agency Experiences Historic Decrease in Requests for Energy Help due to Mild Winter/Spring


Metro Action estimates 2,000 more families can receive help with electricity bills

Nashville, TN—Although the Metropolitan Action Commission's Low Income Home Energy Assistance Program (LIHEAP) is the most widely requested program for families in need, the agency is currently experiencing a marked decrease in the amount of Davidson County residents requesting assistance for help with energy payments.

Historically funds for energy assistance start to run low around April or May due to the hundreds of customers the agency assist each day and the thousands of applications that are mailed in. However, recently the agency has seen a reduction in the amount of requests for help.  Metro Action suspect mild temperatures have kept energy costs lower than usual during the winter and spring months.

Metro Action encourages all income-eligible residents that have not been assisted by the agency with their electricity, natural gas or any other energy payment since July 1, 2011 to apply for assistance. LIHEAP provides one-time assistance to income eligible families. The agency anticipates being able to assist about 2,000 additional customers.

Customers may seek help at Metro Action's new main office located at 800 2nd Avenue, North in the Clifford Allen Building, Monday through Thursday from 8:00 am until 3:00 pm during the customer care hours. Applications are also available on the Metro Action webpage and can be mailed in for processing.

“The extreme temperatures are coming and we want customers to be prepared for the rise in energy payments and not risk being disconnected due to non-payment or have to make a difficult decision of having to pay this bill and neglect another essential household expenses,” said Cox.

For more information about the program eligibility requirements or to obtain an application visit the Metro Action website at

Metro Action receives LIHEAP funding from the Tennessee Department of Human Services as a pass through grant from the U.S. Department of Health and Human Services.