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Local Families Applying for Help will need additional documentation beginning October 1

Lisa McCrady

Feds monitoring “energy burden” of low income families in comparison to household income.

NASHVILLE, Tenn. – The Tennessee Housing Development Agency (THDA) announced that all state agencies providing energy assistance to low income families must now require additional documentation from low income families needing assistance with energy payments beginning Thursday.

In addition to the previously required documentation, families are also now required to provide a 12 month billing statement from their energy supplier.

“This new documentation may take customers additional time to obtain, so we are urging residents to get the billing statements now so they will be ready to apply for help,” said Marvin D. Cox, Community Programs Director of the Metropolitan Action Commission.

Metro Action administers the Low Income Home Energy Assistance Program (LIHEAP) in Nashville and Davidson County. LIHEAP is a one-time energy federal assistance program that helps families with low incomes meet their household energy costs.

The billing history allows the U.S. Department of Health and Human Service (DHHS), which funds LIHEAP nationally, to determine the “energy burden” of low income families in comparison to their household income.

THDA, which receives energy funding from DHHS for the state of Tennessee, met with energy companies across the state regarding additional documentation and they are prepared to provide billing history statements to customers.

Families should contact their energy company such as the Nashville Electric Service and Piedmont Gas, to request their 12 month billing history. Online options are also available by some companies.

Applications will be available on the Metro Action website ( and at the main office beginning October 1. Metro Action receives energy funding for income eligible Davidson County residents from THDA as a pass-through grant from DHHS.

Customer service hours are 8am until 3pm Monday through Thursday. Customers may also mail or bring in completed applications daily. The agency is located in the Clifford Allen Building, located at 800 2nd Avenue North (37201). Parking is available on site.