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Weekend Hours Makes Receiving Help easier for Families in Need

2/18/2016

Metro Action Opens on Saturdays to help pay utility bills of low-income families

NASHVILLE, Tenn. – The Metropolitan Action Commission began Utility Help Saturdays earlier this month in an effort to make receiving help with utility payments easier for families.

The Metro Action Commission will be open this Saturday and next Saturday from 10am until 2pm to help customers complete their application as well as check for all documentation needed to apply.

“Sometimes it is harder for families, particularly if they work during the week, to visit our office for help with completion or submission of energy assistance applications,” said Lisa McCrady, Public Information Officer.

Nearly 20% more customers have been helped with their utility payments since this time last year. Many applications are able to be processed within a few days after submission due to the agency’s express service and staff designated to process applications.

The Low Income Home Energy Assistance Program (LIHEAP) is a one-time energy assistance program that helps families with low incomes to meet their household energy costs.

To qualify:

  • Davidson County Resident
  • Active Account with Energy Company (account not closed or final bill)
  • Provide the 12-month bill history from the energy supplier
  • Proof of Income (visit www.nashville.gov/mac for income guideline)
  • Social security cards of everyone in the home
  • Have not received help from Metro Action Energy program since October 1, 2015

The application may be downloaded from the agency’s web page or available at the office.Metro Action is located at 800 2nd Avenue North (37201). Parking is available on site.

Funding from the Tennessee Housing Development Agency (THDA) as a pass through grant from the U.S. Department of Health and Human Services, allows the Metro Action Commission to administer LIHEAP in Davidson County.

For more information call 615-862-8860 or metro.action@nashville.gov.