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Change to Energy Assistance Program will help families receive help sooner

Lisa McCrady, (615) 566-4710 or (615) 862-8860, Ext. 70144

Low Income Home Energy Assistance Program provides one-time help with utility payments

NASHVILLE, Tenn. – As temperatures rise, the cost to keep homes at a safe climate could increase. For low-income families this increase could mean some may face a difficult time managing their monthly utility payments.

The Low Income Home Energy Assistance Program (LIHEAP) provides one-time assistance to income eligible families to help pay their electricity, natural gas or other home energy utility.

Metro Action received approval last week to begin the new program year on July 1 instead of October 1. This means families are able to apply or re-apply for help sooner.

The 2016-17 application for the energy assistance is available on the agency’s webpage ( beginning today. The application period began July 1, 2016 and ends June 30, 2017. Customers may print the application, attach the supporting documentation and mail it in or submit it in person.

In addition to the proof of income, the most current bill and verification of household members, applicants must obtain the yearly billing history from their energy supplier.

Applications will be available at area libraries and the Nashville Electric Service next week.

Customers who need assistance with completing the application may visit Metro Action during customer care hours, which are Monday through Thursday from 8am until 3pm.

The agency is located in the Clifford Allen Building, located at 800 2nd Avenue North (37201). Parking is available on site.