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Metro Action Expects to help more families due to eligibility changes to Energy Assistance Program


Increased Income and new application period means more families eligible for help

The Low Income Home Energy Assistance Program (LIHEAP) provides one-time assistance to income eligible families to help pay electricity, natural gas or other home energy payments.

However increases in the household income allowance and the changes in the application period will mean that more families with limited incomes could qualify as well as get help more than once as the program shifts to a new funding period.

“This change could not have come at a better time for our families. As temperatures are increasing for what seems to be a prolonged period of time, the burden of higher energy payments can be devastating for families with limited incomes,” said Marvin D. Cox, director of Metro Action’s Community Services Division.

The shift in application period that began on Monday will end on December 31, 2018.  The next application period will start on January 1, 2019 and end the following September 30, 2019.

After the transition period, the application period will return to one time assistance based on a full fiscal year beginning October 1, 2019 and end September 30, 2020.

“Catching up on bills is a constant struggle for many customers. This transition can mean greater financial stability for many of our families,” said Cox.

The Metropolitan Action Commission receives LIHEAP funding for Davidson County from the Tennessee Housing Development Agency through a federal pass-through grant from the U.S. Department of Health and Human Services.

The July 1, 2018–December 31, 2018 application for energy assistance is available on the agency’s webpage ( Customers may print the application, attach the supporting documentation and mail it in or submit it in person.  Customers may also call and request the application by mail or e-mail.

Customers who need assistance with completing the application may visit Metro Action during customer care hours, which are Monday through Thursday from 8 a.m. until 3 p.m. Metro Action will be closed on Wednesday, July 4 for the Independence Day holiday, but will re-open on Thursday at 8 a.m.

The agency is located in the Clifford Allen Building, located at 800 2nd Avenue North (37201). Parking is available on site.