Emergency Operations Center
The Emergency Operations Center, commonly called the EOC or War Room, is the city's central coordinating, monitoring, notification and warning point for major emergencies and disasters. It is the primary multi agency coordination center during a major incident in which the Nashville Office of Emergency Management is responsible for. The EOC coordinates with the Incident Command out in the field and other outside sources and resources.
During major emergencies, representatives from various Metro departments and other community organizations are assigned to the EOC. They work as emergency service coordinators (ESC) and/or responders who provide immediate support for damage assessment, resource management and other response and recovery coordination efforts at the local, state and federal levels. Staffing levels at the EOC are based on the threat and response level of an event. If the response, or OPCON level, is 4 or 5, selected emergency service coordinators may be called upon to respond to the EOC or to the scene of an incident where they would work from the Mobile EOC "Command One". A threat and response level of OPCON 5 or higher, may require emergency service coordinators to report directly to the EOC.
Public Information is also coordinated out of the EOC during initial activations, but upon the incident progressing, the public information officers may move to an off site central Joint Information Center (JIC) where coordination with the media would primarily take place.