Complaints Against Police Officers or Civilian Employees of the Metropolitan Police Department
Any person who feels that he or she has been mistreated by a sworn officer or a civilian employee of the police department has the right to make a complaint.
Within the Police Department, the Division of Professional Standards has the responsibility of investigating certain complaints of misconduct against sworn officers and civilian employees. The Division of Professional Standards examines all types of complaints, including, but not limited to: officer/employee discourtesy, excessive force, dishonesty, harassment, intimidation, discrimination, domestic violence and other types of criminal conduct.
All police department supervisors also have an obligation to investigate complaints against officers or civilians under their command. Complaints may also be made to any supervisor responsible for monitoring the behavior of the offending employee. Patrol Officers are assigned to the Precinct police stations. Each station has a Commander in charge of all the officers assigned to work there. The telephone numbers to the stations are as follows.
- East Precinct: 615-862-7600
- Central Precinct: 615-862-7611
- Hermitage Precinct: 615-880-1776
- Madison Precinct: 615-880-3111
- Midtown Hills Precinct: 615-880-1411
- North Precinct: 615-862-4410
- South Precinct: 615-862-7744
- West Precinct: 615-862-7747
How To Make A Complaint
If at any time an officer or an employee of the Metropolitan Police Department mistreats, harasses, intimidates or commits a crime against you, remember the names of the officers, what they looked like and the time and date of the event.
You should report the incident immediately.
Complaints may be made at any police facility, in person or by phone, or by using the online complaint form available on this page. Complaints may also be made anonymously, if enough details regarding the incident are provided. Any police department employee can assist you in filing a complaint or ensuring you are able to make contact with an appropriate person to receive your complaint.
Complaints may also be reported directly to the Division of Professional Standards, the Human Relations Commission or the Offices of the NAACP or the Nashville Area Hispanic Chamber of Commerce.
The Metro Police Department ensures compliance with the Metropolitan Government’s “Statement of Non-Discrimination”. Complaints regarding allegations of discrimination on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability in admission to, access to, or operations of its programs, services, or activities by a Metro Police officer or employee may be made to the Office of Professional Accountability or with the process described at Metropolitan Government Statement of Non-Discrimination.
The complaint form may be mailed to or dropped off at any of the offices of the following organizations. Please be sure to include a working telephone number email address, or other method to ensure that we are able to contact you.
Metropolitan Police Department Division of Professional Standards
1417 Murfreesboro Rd.
PO Box 196300
Nashville, TN 37219
Human Relations Commission
404 James Robertson Parkway
Nashville, Tennessee 37219
1308 Jefferson Street
Nashville, TN 37208
Nashville Area Hispanic Chamber of Commerce
P.O. Box 40541
Nashville, TN 37204
Americans with Disabilities
Additional Information on the Americans with Disabilities Act (ADA) is available at ADA.gov, 800-514-0301 (voice); and 800-514-0383 (TTY).
ADA complaints may be filed with the U.S. Department of Justice by email at firstname.lastname@example.org or by mail at:
Disability Rights Section (NYA)
950 Pennsylvania Avenue, NW
Washington, DC 20530
Download our Statement of Non-Discrimination Brochure
If you have questions or comments, contact our Division of Professional Standards at 615-862-7317.