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Homeless Impact Division Contact Information

The Metro Homeless Impact Division is mostly a planning and coordination entity. We do not provide direct assistance to people in a housing crisis through our office or via phone. Rather, we partner with provider agencies to coordinate community services.

Direct Assistance or Referral

If you are in homeless or in a housing crisis and are in need of direct assistance or referral information, please call Metro Social Services at 615-862-6432.

General Inquiries

For general inquiries about homelessness or the Metro Homeless Impact Division, please call Abigail Dowell at 615-862-6401 or email her at


If you are a landlord and would like to partner with us an have housing-related questions, please call Deon Trotter, our housing stability coordinator, at 615-862-6417 or email him at


You can reach our director, Judith Tackett, at 615-880-2360 or email her at She will respond quicker to emails.