Online Bill Pay also allows customers to view a wide range of account information online, including current balance, bill image for last 12 months, payment and consumption history, frequently asked questions, and open service request status. There are three levels of access based on the customer’s needs and preferences:
Three Levels of Access
- Premium Access offers a full set of account-access options and self-service options, including e-bill registration, creation of service requests, enrollment in recurring payment plans, and account-profile management. You will need to create an online account for premium access.
- Standard Access allows limited account access, including account balance and payment, billing and usage histories. No registration is required for Standard Access.
- Landlord Access allows limited account access, including account number, service address, account balance and payment links for a landlord's multiple properties. No registration is required for Landlord Access.