Nashville.gov

Water News - Account Number Change

MWS is committed to improving your customer experience. We are currently in the process of upgrading our customer information system. As a result, your MWS account number will change effective January 2012.

What you will need to do:

• If you pay your bill through your bank’s on-line bill pay, you will need to change the account number in the payee information to the new account number
• If you pay your bill on-line at our website
  (www.nashville.gov/water), be sure to use your new
  account number.
• If you pay your bill by phone, you will need to enter your new account number into the automated system.