“The Community Asset and Land Management program will provide efficient processes and trustworthy information that enable smarter decisions to build a better Metro- Nashville. This program will directly impact Metro Nashville’s residents, business owners, and employees and modernize the growth of our community.”
– Mayor John Cooper
The Community Asset and Land Use (CAL) program ensures a sustainable Metro Government of Nashville and Davidson County today and tomorrow by improving the quality of life, work, and service.
Community Asset and Land Use is a cross-departmental initiative within Metro to streamline and optimize Metro’s asset management, permitting, licensing, and land use processes. By implementing a modern, enterprise-wide system, Metro is working to achieve its goal of sustainable growth.
This program enhances how Metro operates by leveraging advanced technologies and data-driven solutions. The system will benefit businesses, residents, and the community by streamlining permitting processes and improving access to information.
Through the delivery of specific Community and Land Use projects, information about permit and license application status will be available through user-friendly online portals. This increased transparency will empower community members and businesses to participate actively in urban planning, ensuring that Metro's services align with their needs and aspirations.
This program is primarily funded through technology fees as authorized by the Metropolitan Council in May of 2022.
The Community Asset and Land Use program is comprised of the following types of projects:
Asset Management System projects streamline operations by providing a centralized platform for tracking and monitoring work activities on assets, leading to enhanced efficiency and reduced downtime for Metro’s most critical assets. They also provide real-time insights into asset utilization and maintenance schedules.
Automating procedures related to permitting, licensing, and land use is the focus of Permitting, Licensing, and Land Management projects. Enhancements facilitated by these projects include transparency, accessibility, and data-driven decision-making related to land use.
Electronic Permit (ePermit) projects are closely tied to the benefits of Permitting, Licensing, and Land Management projects. They provide a digitized permitting interface for the Metro community and business partners to use. ePermit projects will enable an entirely online process for permit application, tracking, and approval.
Further demonstrating Metro’s commitment to modern automated operations, Electronic Plan Review (ePlans) projects will allow development project plans to be uploaded for review by Metro departments from any device with an internet connection. Furthermore, when multiple Metro departments must review plans, they will all be able to use the same upload via the appropriate workflow. ePlans provides numerous enhancements over paper plans including security, searchability, accessibility, and efficiency.
The Capital Project Management System project will facilitate effective project delivery by providing project managers with comprehensive insights into progress, resource allocation, budgets, and potential risks, leading to more informed and timely decisions. Enhanced project outcomes will be achieved by ensuring that all stakeholders have access to accurate and up-to-date project data in a centralized system. Key integrations to the financial, Geographic Information System, and asset management systems will provide valuable insight during and after project completion.
Phase 1 includes implementing Asset Management in NDOT, Waste Services, DCSO, Stormwater, Metro Water Services/Reclamation Facilities & Route Services, and Parks & Recreation. Phase 1 also incorporated implementing Online permitting at NDOT, a new ePlans Nashville system for online building plans reviews & tracking, and a full evaluation of Metro Water Services permitting division. All phase 1 projects have been completed as of September 2025.
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Phase 1 – Completed
Phase 2 includes implementing Asset Management in General Services, Metro Water Services/System Services Division & Water Facilities, expansion of ePlans Nashville, procuring & implementing an API management system, new ePermits site, and upgrades of the current permitting solution and Land Management solution. Phase 2 projects started August 2025 and are scheduled to conclude by June 2027.
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Phase 2 – In Progress
The Community Asset and Land Use program will deliver numerous enhancements focused on efficiency, transparency, automation, and digitization. The improvements that will directly benefit the Metro community members and development partners are related to the Nashville Department of Transportation Permitting, Licensing, and Land Management projects, Electronic Permits (ePermit), and Electronic Plan Review (ePlan) projects.
The modernization and accessibility that will be delivered by the program will empower community members and businesses to participate actively in urban planning, making certain that Metro's services align with their future needs and aspirations.
Community Asset and Land Use permitting, licensing, and land management includes multiple solutions that allow for full online permitting that includes online permit applications, payments, and plans submittals/tracking.
The result is an entirely online permitting process from start to finish, all without going into an office and without the duplication of submissions of the same documents to multiple Metro departments, resulting in increased transparency and coordination among departments and constituents.
Community Asset and Land Use Asset Management System projects will be integrated with hubNashville and allow residents to open a request in the hub and view updates from inspectors. This will not only facilitate enhanced transparency and tracking of service requests but will also improve the management of public assets overall, ensuring proactive maintenance is being completed as needed.
Community Asset and Land Use's ePlans project will transform the efficiency of review cycles between Metro departments and developers. Implementing e-Plans will result in an easy-to-use reviewer interface that facilitates communication within departments and outside agencies, or between plan reviewers and applicants. This eliminates time-consuming back-and-forth and makes certain that every stakeholder has up-to-date information.
Additionally, e-Plans are stored in a centralized digital repository, making them easily accessible from anywhere with an internet connection. This accessibility improves collaboration among team members, even if they are geographically dispersed.
Please continue to visit this site for Community Asset and Land Use progress updates.
For specific questions, please contact[email protected].
