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ADA Compliance Division

The ADA Compliance Division serves all departments of the Metropolitan Government of Nashville and Davidson County

The ADA Compliance Division serves all departments of the Metropolitan Government of Nashville and Davidson County, including Metropolitan Nashville Public Schools, by providing support services for all programs, services, and activities, to ensure accessibility as required by the Americans with Disabilities Act of 1990 and the Rehabilitation Act of 1973, section 504.

Vision

Strive to provide the model for integrated programs, services, and activities, to all individuals.

Mission

The ADA Compliance Division is responsible for ensuring that all programs, services, and activities of the Metropolitan Government of Nashville and Davidson County are accessible to, and usable by, individuals with disabilities, both residents and visitors alike.

Relay Service

7-1-1 Relay Service allows people with hearing or speech disabilities who use text telephones or teletypewriters (TTYs) to have telephone conversations with people who do not have TTYs. Dialing 7-1-1 works whether or not the person placing the call is using a TTY since communications assistants use voice and TTY.  The confidential service is available 24 hours a day, 7 days a week, and local calls are free of charge, however long distance toll charges may apply.

Internet Protocol or IP Relay Service offers a communication alternative for people with hearing or speech disabilities who have an Internet connection. Local and long distance communications by IP Relay Service are free of charge. The service can be accessed at: Sprint IP Relay Service.