Coordinated Entry is a process designed to quickly identify, assess, refer, and connect people in crisis to housing, shelter, and assistance. There are over 30 agencies in Nashville that participate in the Coordinated Entry process. The Office of Homeless Services is the Coordinated Entry lead agency and coordinates the strategic planning and day to day functioning of the Coordinated Entry process.
Coordinated Entry is a system-wide approach that serves to assess all persons experiencing a housing crisis to help identify, prioritize, and connect them with the appropriate housing and support service resources as quickly as possible.
To get enrolled in the Coordinated Entry system:
- Families only: 615-862-6444
- Domestic Violence: 615-955-0620
Coordinated Entry Policies and Procedures
Coordinated Entry Resources
Coordinated Entry helps match clients with the right services and housing type, based on their acuity level. This improves your clients’ chances of succeeding in finding and maintaining housing. There are also a variety of resources that your client must be entered into Coordinated Entry to receive. These include:
- How’s Nashville Section 8 Vouchers
- Single Room Occupancy (SRO) units at Urban Housing Solutions
- How’s Nashville financial assistance for move-in costs
- Annual WeGo bus passes for clients who are experiencing or at risk of chronic homelessness
- Critical Time Intervention (CTI) case management through Centerstone (post-housing)
- Family Rapid Re-housing
- Individual Rapid Re-housing
- Youth and Young Adult Rapid Re-housing
- IPV DV Coordinated Entry and Rapid Re-housing
Upcoming Meetings
Individual Care Coordination Meeting
Every Thursday at 2:00 p.m.
Please e-mail [email protected] for the link to this virtual meeting.
This meeting is for discussing the community priority pool of individuals and adult couples in need of housing and making referrals to program openings.
Family Care Coordination Meeting
Every Tuesday at 10:30 a.m.
Please e-mail [email protected] for the link to this virtual meeting.
This meeting is for discussing the community priority pool of families with minor children in need of housing and making referrals to program openings.
Youth and Young Adult Care Coordination Meeting
Every Wednesday at 2:00 p.m.
Please e-mail [email protected] for the link to this virtual meeting.
This meeting is for discussing the community priority pool of youth and young adults in need of housing and making referrals to program openings.
Veteran Care Coordination Meeting
Bi-weekly /Thursday at 1:00 p.m.
Please e-mail [email protected] for the link to this virtual meeting.
This meeting is for discussing the community priority pool of veteran households in need of housing and making referrals to program openings.
Navigator Resources
Mainstream Resources Checklist
The Mainstream Resources Checklist is available to all navigators and should be used as a guide to ensure that all people in a housing crisis are being connected to mainstream services. Not everyone experiencing homelessness will be referred to housing through Coordinated Entry, but that does not mean they shouldn't be connected to other resources!
Mainstream Resources Contact List (Updated January 2021)
Coordinated Entry Polices and Procedures (Updated July 2020)
On July 19, the Continuum of Care General Membership voted to approve the Policies and Procedures Manual, which provides information about how our Coordinated Entry process currently functions in Nashville. The Manual is subject to revision as our community improves its coordinated entry processes.
Coordinated Entry Cheat Sheet (Updated August 2020)
This document answers commonly asked questions about the Coordinated Entry process. The cheat sheet includes general information about Coordinated Entry, as well as information on the VI-SPDAT and Coordinated Entry Entries, Updates, and Exits in HMIS. This is a living document, and we may make updates to the cheat sheet. We will keep this site updated with the most recent version of the cheat sheet. Please contact us at [email protected] if you have any additional questions about Coordinated Entry.
Coordinated Entry Brochure (English)
Coordinated Entry Brochure (Spanish)
Provides clients with a quick and simple introduction to Coordinated Entry and list of access points, can be distributed among staff and placed in intake areas at your agency.
Coordinated Entry Staff
-
Sally Lott
Coordinated Entry Manager -
Kelsea Comb
Coordinated Entry Special Projects Coordinator -
Adrian Walter
Coordinated Entry Specialist -
Leigh Holland
Coordinated Entry Assistant -
Phillip Moore
Coordinated Entry Intake Specialist -
Miranda Moore
Coordinated Entry Intake Specialist