It takes approximately one year to become trained as a call taker / dispatcher.
Required Certifications
(all courses taught in-house)
- APCO Emergency Medical Dispatch - 32 hours
- CPR - 4 hours
- Association of Public Safety Communications Officials, International Basic Telecommunicator - 40 hours
- National Crime Information Center - 16 hours
- Federal Emergency Management Agency – Incident Command Systems – 4 hours
- Federal Emergency Management Agency – National Incident Management Systems – 4 hours