This page was last updated on March 27, 2026 at 3:29 p.m.
As recovery from the January winter ice storm continues, our Restore Nashville page is intended to provide information for communities to restore access, restore the bottom line, and restore our neighborhoods.
Following the end of the local state of emergency on February 8, we launched Restore Nashville to guide Nashville’s recovery. Here’s how we’re here to help you and restore Nashville together:
Financial Recovery Resources
Properties that were partially or completely destroyed during the January winter storm event may qualify for reassessment to help lower the tax bill for the year.
How does it work?
Because the storm was declared a disaster, the city is allowed to reduce property taxes for properties partially or completely destroyed or heavily damaged. The Davidson County Assessor of Property will prorate the annual property assessment for the actual time the property was either a) destroyed and not replaced or b) substantially damaged and not yet restored. This will lower the property tax bill to make up for the time the property was unusable.
To qualify for this help, the property must have been destroyed or heavily damaged for more than 30 days before being fixed or rebuilt.
What do you need to do?
The discount does not happen automatically. If you think you qualify, you must apply for it. You need to fill out an application and send it to the Assessor of Property before September 1st.
For forms and direction on how to apply, visit https://www.padctn.org/news/wilhoite-applauds-passage-of-the-disaster-relief-measure-for-property-owners/.
CURRENTLY PENDING METRO COUNCIL APPROVAL.
During the freezing weather of January 2026, Metro Nashville asked everyone to let their faucets drip. This kept water pipes from freezing and breaking. Because dripping faucets used extra water, Mayor O’Connell worked with Metro Water Services (MWS) to give water customers a one-time discount on their water and sewer bills to help cover that extra cost.
Who would get this discount?
Anyone who pays MWS for water services will get this credit. It applies to both homes and businesses.
How would it work?
No application is needed to receive the credit. MWS will automatically place a one-time credit on water bills to make up for the extra water used by property owners and residents to keep pipes safe during the storm.
Help for those who experienced a burst pipe or leak
Customers who experienced burst pipes or a leak that resulted in a higher bill can contact MWS Customer Care at 615-862-4600 and provide the date and type of repair that was made and receive a leak adjustment.
Metro Codes, at the direction of the Mayor, suspended permit fees related to rebuilding after the storm. Legislation was passed by the Metro Council to authorize this action on February 17.
If your home or business was damaged by the big winter storm in January 2026, this rule eliminates the fees usually required for repair permits.
What fees are covered?
- Building repairs
- Electrical work
- Gas or mechanical (heating/cooling) work
- Plumbing work
What do you need to do?
- Show proof: Show proof to the Metro Codes Department that your repairs are specifically for damage caused by the January 2026 winter storm.
- Meet the deadline: Apply for and receive your permit on or before August 31, 2026.
Nashville Electric Service (NES) implemented a series of relief measures to support financially strained customers in response to the significant hardships caused by the winter storm:
- NES suspended all service disconnections and late fees through June 2026.
- NES is offering unlimited payment arrangements for all customers through December 2026.
- To help customers navigate these options, NES will enhance communication channels to provide swift, individualized assistance.
- Additionally, the NES Board approved a $1 million donation to the Winter Storm Recovery Fund.
- Learn more at nespower.com/pay-my-bill/.
The Tennessee Titans, through their Home Field Advantage Catalyst Fund, have donated $250,000 to the Metropolitan Action Commission (MAC) to help launch Davidson County's Emergency Winter Housing Assistance Program (EWHAP).
The Mayor’s Office worked with Metro Finance to reallocate $930,000 in unspent American Rescue Plan Act (ARPA) funds to the Metro Action Commission to expand Emergency Winter Housing Assistance, which provides rent and mortgage assistance. This allows Metro to serve hundreds of additional households impacted by the winter storm.
Learn more on the Metro Action Commission’s Emergency Winter Housing Assistance Program page.
Legal Aid Society of Middle Tennessee and the Cumberlands offers free legal services, including eviction right to counsel. Visit the Legal Aid Society website to find free self-help resources and find upcoming free legal clinic dates.
Support Services
Residents with an unmet need from the storm can go to NashvilleResponds.com and click on the "Share Needs" button to complete the needs tracker, and anyone needing assistance completing the form, can call 2-1-1.
County-wide residential storm-related vegetation debris collections are ongoing. Residents are encouraged to continue placing their vegetation debris at the curb for collection. Metro does not collect brush on private streets or in satellite/self incorporated cities such as Forrest Hills, Berry Hill, and Belle Meade. Residents of those areas should contact their city officials for the services available.
- Residents are asked to place all vegetation out for collection by the end of the day on Sunday, April 19. Collections will continue in the weeks after April 19.
- There are currently no size guidelines for storm-related vegetation brush piles, but piles should not block utility infrastructure, culverts, storm drains, or drainage ditches, fire hydrants, sidewalks, bike lanes, or travel lanes.
- NDOT is suspending regular residential brush collection services until further notice. Do not submit a hubNashville request for collection.
- Winter Storm 2026 Special Vegetation Debris Collection: Frequently Asked Questions
Davidson County residents can dispose of brush and other yard waste free of charge (trailers will be charged a fee) at Living Earth.
How to Help
Hands On Nashville (HON) is coordinating volunteer opportunities in support of Winter Storm Fern recovery. Today's community-wide service initiatives are focused on debris cleanup and assisting impacted neighborhoods.
Residents interested in volunteering or learning about additional service opportunities can visit United Way's website for registration details and guidance.
We strongly encourage organizations with volunteer opportunities to post their opportunities with VOAD via Hand On Nashville. This will verify volunteer opportunities and streamline city-wide efforts, offering operational safety to all volunteer participants.
Donations to this fund will be used to address current and emerging needs of those impacted by Winter Storm Fern. Funds will be used for food, supplies, cleanup, debris removal, and more as additional needs emerge. Funds will be used until either all needs are met or funds are exhausted. If any funds remain after all needs are met, they will be shifted to a disaster response fund for future need.