The Metropolitan Government of Nashville and Davidson County (Metro) understands the benefits of Artificial Intelligence (AI) to improve the delivery of services to residents and visitors. At the same time, we understand the concerns some may have with these solutions as well as the need to address information security and data privacy obligations. As Metro looks to use AI solutions, we understand the importance of ensuring that those AI systems are effective and trustworthy.
Metro’s AI Mission: To efficiently, securely, and ethically implement trustworthy AI systems that improve the delivery of services to the residents of the Metropolitan Government of Nashville and Davidson County.
Metro uses a principled based, technology agnostic policy, risk based assessment processes, and various documented standards and guidance, to help ensure that Metro’s AI-powered technology acquisitions perform accurately, minimize bias, are reliable and meets Metro’s guiding responsible AI goals:
To ensure AI systems have a human owner responsible for system oversight, accountability and measuring accuracy.
To use AI in alignment with Metro's commitment to equity and reducing racial and socioeconomic disparities.
To ensure appropriate security and data privacy is provided in all AI systems.
To provide information about the AI systems it uses to the general public so that they are informed.
To adopt AI systems that will have a useful and positive impact on residents and the delivery of services.
