Hours of Operation
Monday through Friday, 7:30 a.m.–4 p.m.
Our Development Services Center, located on the first floor of the Metro Office Building, is a one stop shop for residents and contractors to apply for building and zoning permits. Due to a high volume of customers, permit applicants and those wishing to meet with zoning staff are advised to arrive by 7:30 a.m. to be placed in the queue for the day. Customers can sign in online via the QLess app at 8 a.m. for any slots that remain available after those at the office have been signed in. Customers who arrive after 8 a.m., or when the QLess app has closed, may not be able to be seen that day.
For help in Spanish, send an email to CodesEspanol@nashville.gov or call 615-862-4078.
Building Codes and Permits
Metro Codes is responsible for licensing building and trade contractors, and inspecting properties and processing various permit applications. Learn more about the commercial building permit process, residential building permit procedures, or apply for construction permits online using the ePermits system.
The Zoning Division is the first step in obtaining building permits and zoning information. The division is comprised of Zoning Examiners who review building projects and proposed signs for compliance with the Metropolitan Zoning Code. Residents who do not agree with a decision made by the Zoning Division can appeal to the Board of Zoning Appeals (BZA). Review appeals applications online using the BZA Tracker.
To learn more about the Zoning Code and how you can use Metro's online tools to find out information about a property parcel in Davidson County, please visit Understanding the Zoning Code.
Homeowners and business owners in Nashville have a responsibility to their neighbors to maintain a safe, clean property. A lack of adequate property maintenance can detract from the quality of life for others and lead to public health and safety concerns. Property standards violations can be reported online via hubNashville or by calling 615-862-6590.
Short Term Rental Properties
Metro Codes is responsible for permitting Short Term Rental Properties (STRP) and ensuring property owners comply with the rules and regulations set forth by the Metro Council. If you have a complaint about a short term rental property in your neighborhood, please contact Host Compliance 24/7 at 435-787-4657 or submit your complaints or tips online. The Metro Department of Codes and Building Safety is required by Tennessee state law § 13-7-604(C) to inform you that any false complaints made against a short-term rental unit provider are punishable as perjury under TCA § 39-16-702.
If you are the owner of a property seeking to apply for a short term rental property permit, visit our Short Term Rental Property page for eligibility requirements and details on how to register.
Sidewalk Waiver Tracker Map
Sidewalk Waiver Tracker Map
Metro Substitute Ordinance No. BL2019-1659, effective September 1, 2019, requires updated Metro’s sidewalk requirements and included an administrative waiver process in limited circumstances. To initiate a sidewalk waiver request, an applicant must come to Metro Codes and sign in to see a Zoning Examiner, who will create the application. After the application has been created, use this waiver tracker to follow requests filed with the Codes Administration as they move through the waiver process. View general information and results about each case. Search by council district, property address, and case status. More information about the sidewalk requirements and waiver process